Commissary Associate (Part time)

Are you passionate about customer service and creating a welcoming experience for others? We're looking for a detail-oriented and customer-focused Commissary Associate to help support our Employee Commissary operations. In this role, you'll play a key part in providing excellent service, managing inventory, and ensuring our commissary remains organized, well-stocked, and running smoothly. Job Status: Permanent Part-Time Shift: Monday to Friday, 8:00am to 4:30pm Work Location: Onsite Hourly Range: $22.50/hr - $24.00/hr In this role, you will: Deliver outstanding customer service by providing product knowledge and assisting employees and guests with their purchases. Process sales transactions accurately through the point-of-sale system and handle a variety of payment methods. Monitor inventory levels, complete cycle counts, and ensure inventory records remain accurate across Shopify, Syspro, and related systems. Coordinate product shipments to staff outside the Coquitlam area and collaborate with internal departments to resolve inquiries and issues. Merchandise new products, maintain commissary displays, and support the management of discounted short-dated and damaged inventory. You have: A minimum of 1 year of experience in a frontline customer service role. At least 1 year of experience using retail POS systems and e-commerce platforms such as Shopify. Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook. Excellent English verbal and written communication skills. Experience or knowledge within the health industry, as well as Syspro experience, considered strong assets. You get: Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program) Company-provided RRSP $200 safety boot voucher & company-provided PPE (if applicable) $300 per year to spend on company products Employee discount pricing Employee appreciation events & rewards Free onsite parking Bus pass reimbursement Exclusive discounts with various vendors Why us? We’re much bigger than you think – 30+ natural health brands loved across North America. Proudly Canadian-owned & operated. Learn more about us here: https://ca.naturalfactors.com/pages/our-nature This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best! All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

The associate will provide customer service and process sales transactions while managing inventory levels and cycle counts. They are also responsible for merchandising products and coordinating shipments to staff outside the local area.

Candidates need at least one year of experience in frontline customer service and using retail POS or e-commerce platforms like Shopify. Proficiency in Microsoft Office and strong English communication skills are required.

• Healthcare • Health & personal spending accounts • Wellness days • Employee & Family Assistance Program • Company-provided RRSP • Safety boot voucher • Company-provided PPE • Annual allowance for company products • Employee discount pricing • Employee appreciation events & rewards • Free onsite parking • Bus pass reimbursement • Exclusive vendor discounts

• Customer servicePreferred
• Microsoft ExcelPreferred
• Microsoft WordPreferred
• Inventory managementPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Inventory Management
• Point-of-Sale (POS) Systems
• Shopify
• Syspro
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Merchandising
• Communication Skills
• Cycle Counting
• Sales Transactions

• Retail
• Customer Service & Support
• Logistics
• Healthcare
• Administrative

Minimum experience

1+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level