Leading manufacturer of vitamins and health food supplements
Coquitlam, BC
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide. Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America. Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner. Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion. We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling. Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.
On-site · Coquitlam
Lead the CMMS strategy and improve maintenance systems, asset data, work management, and preventive and predictive maintenance programs. Analyze equipment failures, lead root cause investigations, implement corrective actions, and collaborate across manufacturing functions to improve reliability, uptime, and operational performance.
On-site · Kelowna
Lead cleaning validation programs, including protocol development, analytical method validation, residue testing, data analysis, reporting, and ongoing program maintenance. Validate laboratory and manufacturing equipment, support investigations and change controls, and collaborate across Quality, Manufacturing, Operations, and R&D to maintain compliance and improve processes.
On-site · Kelowna
Troubleshoot, repair, install, inspect, and maintain production, processing, packaging, and utility equipment, with a focus on electrical systems and controls. Complete preventive maintenance and work reports, support equipment setup and training, and follow quality, safety, and cGMP procedures.
Hybrid · Coquitlam
Build and maintain processing-parameter databases, prepare and route Master Manufacturing Documents for approval, and manage change-control requests and updates to bills of materials and formulation documents. Review scanned formulation records for accuracy and compliance, and support document preparation, printing, filing, and data entry across internal systems.
On-site · Kelowna
Operate and maintain packaging equipment to package bulk gelatin capsules according to manufacturing documents, packaging instructions, and GMP requirements. Inspect products and equipment, complete required documentation and quality checks, maintain a clean and safe work area, and report deviations or quality issues.
On-site · Kelowna
Weigh, blend, and process ingredients to manufacture nutraceutical liquid and gel capsule materials, while supplying production lines and operating equipment safely. Complete production and inventory records, collect samples, clean and inspect equipment and work areas, and follow quality, safety, and GMP procedures.
On-site · Kelowna
Assemble, remove, maintain, and clean production equipment, including conveyors and lobe pumps, and rebuild or repair machinery components. Coordinate routine maintenance, support production line changeovers, and diagnose and resolve equipment issues.
On-site · Coquitlam
Lead the CMMS strategy and improve maintenance systems, work management, asset data, and preventive and predictive maintenance programs. Analyze equipment failures, lead root cause investigations, implement corrective actions, and develop reliability initiatives, KPIs, and MRO improvements in partnership with manufacturing and support teams.
On-site · Coquitlam
Provide responsive support to customers, consumers, and sales representatives, managing inquiries, complaints, returns, credits, and order requests through resolution. Investigate billing, shipment, delivery, and product damage issues; maintain accurate CRM records; and collaborate with internal teams to improve service.
On-site · Kelowna
Set up, operate, maintain, clean, and repair softgel encapsulation machinery to support efficient production. Perform equipment changeovers, rebuild components, and troubleshoot production issues promptly while maintaining quality and safety.
On-site · Coquitlam
Conduct in-process manufacturing and packaging inspections, inspect finished products, and release packaged products in accordance with specifications, quality standards, and GMP requirements. Record finished-product labor in Syspro, prepare Certificates of Manufacture, perform GMP inspections and environmental monitoring, and support corrective actions, complaint follow-ups, and coverage across shifts and locations.
On-site · Delta
Safely operate forklifts, pallet jacks, and other material-handling equipment while managing receiving, shipping, inventory movements, and product storage. Maintain accurate system records and a clean, secure, organized warehouse, while identifying opportunities to improve processes and workflow.
Hybrid · Coquitlam
Administer and continuously improve endpoint management platforms, policies, applications, device configurations, deployment, provisioning, and patching across Windows and macOS devices. Partner with Cyber Security and the Service Desk to resolve complex issues, maintain security and compliance, and contribute to endpoint projects, automation, reporting, documentation, testing, and operational transitions.
On-site · Burnaby
Support manufacturing, packaging, warehouse, or distribution operations as assigned, including moving and receiving materials, preparing products and orders, and assisting with production lines. Maintain accurate inventory and quality checks, keep work areas organized and safe, and communicate operational issues to management and team members.
On-site · Coquitlam
The QA Inspector performs in-process and finished product inspections to ensure compliance with GMP standards and regulatory requirements. They also manage documentation in the ERP system, conduct environmental monitoring, and assist with corrective actions and customer complaints.
Hybrid · Milton
Develop and execute cross-platform social content strategies while producing engaging multimedia content. Analyze performance data to optimize campaigns and collaborate with cross-functional teams to support brand goals.
Hybrid · Coquitlam
Develop and execute communication plans to support technology adoption and organizational change initiatives. Create engaging content across multiple channels to drive employee awareness and measure communication effectiveness.
