NF

Natural Factors

Verified Job Source

Leading manufacturer of vitamins and health food supplements

Coquitlam, BC

Wellness and Fitness Services
501–1,000 people

About

As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide. Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America. Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner. Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion. We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling. Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.

Open positions

Customer Service Specialist (6 months' contract)

On-site · Coquitlam

Act as the primary point of contact for customers and sales representatives to resolve inquiries and manage account requests. Investigate and resolve issues related to invoices, shipments, and order discrepancies while maintaining accurate CRM records.

Change Management Advisor

Hybrid · Coquitlam

The Change Management Advisor supports employees in adopting new technologies and processes through impact assessments and engagement strategies. They partner with L&D and Communications teams to facilitate workshops and monitor adoption to sustain business transformation results.

Commissary Associate (Part time)

On-site · Coquitlam

The associate will provide customer service and process sales transactions while managing inventory levels and cycle counts. They are also responsible for merchandising products and coordinating shipments to staff outside the local area.

Warehouse Janitor - Day Shift - Coquitlam

On-site · Coquitlam

Maintain cleanliness and organization across warehouse, office, and common areas according to GMP standards. Perform various cleaning tasks including scrubbing, vacuuming, and waste removal while supporting general facility upkeep.

Maintenance TQ Electrician (nights 2-2-3)

On-site · Kelowna

Troubleshoot and repair specialized production, utility, and processing equipment while supporting other trade disciplines. Lead new equipment installations and collaborate with Process Engineering to optimize equipment performance.

Bulk Packaging Operator T2

On-site · Kelowna

The operator is responsible for packaging bulk gelatin capsules according to SOPs and GMP requirements. Key tasks include operating equipment, performing quality checks, and maintaining machinery through cleaning and disassembly.

Bulk Packaging Operator T1

On-site · Kelowna

The operator is responsible for packaging bulk gelatin capsules following SOPs and GMP requirements. Key tasks include operating and cleaning equipment, performing quality checks, and completing necessary documentation.

QA Inspector

On-site · Kelowna

The QA Inspector is responsible for inspecting products, labels, and packaging to ensure they meet quality standards and cGMP requirements. They also assist the QA Manager with investigating non-conformance reports and complaints while ensuring staff adhere to company policies.

Business Analyst

Hybrid · Coquitlam

The role involves collaborating with stakeholders to identify process improvement opportunities and define business requirements for enterprise-wide transformation. The analyst will map current and future-state processes and contribute to the development of Business Analysis standards and community of practice.

Plant Engineer

On-site · Coquitlam

Lead the optimization and troubleshooting of HVAC, boiler, and utility systems within a GMP manufacturing facility. Manage capital projects from concept through commissioning while collaborating with cross-functional stakeholders to improve safety and reliability.

OCC Pool: Operations Assistant (Morning/Afternoon)

On-site · Coquitlam

Provide operational support across manufacturing, packaging, warehouse, and distribution departments. Tasks include moving materials, performing quality checks, processing orders, and maintaining a clean, compliant workspace.

Seasonal Farm Worker - $18.25/ hour

On-site · Kelowna

The Seasonal Farm Worker performs agricultural duties to ensure the growth of high-quality medicinal herbs and plants. Responsibilities include seeding, planting, weeding, and managing irrigation systems while adhering to sustainability practices.

Bulk Packaging Supervisor, Operations

On-site · Kelowna

The Supervisor directs and coordinates all Bulk Packaging activities on the night shift to ensure quality and productivity. They are responsible for coaching team members, managing resource allocation, and driving continuous improvement initiatives.

Packaging Operator - Days

On-site · Kelowna

The operator is responsible for preparing packaging lines, filling equipment, and ensuring correct labeling and expiry dates. They must also troubleshoot machinery and complete necessary documentation to maintain high-quality production.

Encapsulation Operator T1

On-site · Kelowna

The operator is responsible for the setup, operation, and cleaning of high-performance encapsulation machines to manufacture soft gel capsules. Key duties include performing quality inspections, troubleshooting production issues, and adhering to strict safety and GMP standards.

Bulk Packaging Operator T1

On-site · Kelowna

The operator is responsible for packaging bulk gelatin capsules following SOPs and GMP requirements. Key duties include operating and cleaning equipment, performing quality checks, and completing necessary documentation.

Encapsulation Operator T1

On-site · Kelowna

The operator is responsible for the setup, operation, and cleaning of high-performing encapsulation machines to manufacture soft gel capsules. Key duties include performing quality inspections, troubleshooting production issues, and adhering to strict safety and GMP standards.

Forklift Operator - Afternoon Shift - Coquitlam

On-site · Coquitlam

The operator will safely manage shipping, receiving, and inventory movements using forklifts and material handling equipment. They will also help establish a clean, organized warehouse environment and identify opportunities to improve workflow processes.

Bulk Packaging Opertator T2

On-site · Kelowna

The operator is responsible for packaging bulk gelatin capsules according to SOPs and GMP requirements. Key tasks include operating equipment, performing quality checks, and maintaining machinery through cleaning and disassembly.