IT Specialist - Endpoint Management

Job summary

Administer and continuously improve endpoint management platforms, policies, applications, device configurations, deployment, provisioning, and patching across Windows and macOS devices. Partner with Cyber Security and the Service Desk to resolve complex issues, maintain security and compliance, and contribute to endpoint projects, automation, reporting, documentation, testing, and operational transitions.

Job details

Take ownership of our endpoint management environment and help shape the future of our technology operations. In this hands-on role, you’ll oversee endpoint platforms, security, and performance while contributing to new projects that deliver secure, scalable, and standardized solutions. Job status Full-time, permanent Shift Monday to Friday, 8:00 a.m. to 4:30 p.m., flexible or as assigned Work location Hybrid, 2000 Brigantine Drive, Coquitlam Salary range $75,000 to $92,000 CAD per year In this role, you will: Take ownership of the day-to-day administration and continuous improvement of our endpoint management platforms, including Microsoft Intune, Windows Autopilot, and Tanium. Configure and maintain endpoint policies, applications, agents, and device configurations across supported Windows and macOS devices. Manage application packaging, software distribution, operating system deployment, endpoint provisioning, and patching processes. Partner with Cyber Security and the Service Desk to resolve complex issues and maintain endpoint security and compliance controls. Contribute to new endpoint-related projects, automation opportunities, operational reporting, documentation, testing, and transitions to operations You have: A diploma from a recognized IT program or an equivalent combination of education and relevant work experience At least five years of hands-on experience in endpoint management, administration, and support Strong practical experience with Microsoft Intune, Windows Autopilot, Tanium, SCCM/MECM, or similar enterprise endpoint management platforms. Working knowledge of Microsoft Azure, Microsoft 365, Microsoft Entra ID, Active Directory, Group Policy, and hybrid device management. Knowledge of networking fundamentals and experience working with ITSM tools and established service management processes; Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) is preferred. You get: Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program) Company-provided RRSP $200 safety boot voucher & company-provided PPE (if applicable) $300 per year to spend on company products Employee discount pricing Employee appreciation events & rewards Free onsite parking Bus pass reimbursement Exclusive discounts with various vendors Why us? We’re much bigger than you think – 30+ natural health brands loved across North America. Proudly Canadian-owned & operated Learn more about us here: https://ca.naturalfactors.com/pages/our-nature FGOFFICE This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best! All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

What you’ll do

Administer and continuously improve endpoint management platforms, policies, applications, device configurations, deployment, provisioning, and patching across Windows and macOS devices. Partner with Cyber Security and the Service Desk to resolve complex issues, maintain security and compliance, and contribute to endpoint projects, automation, reporting, documentation, testing, and operational transitions.

Requirements

Requires a diploma from a recognized IT program or equivalent education and relevant experience, plus at least five years of hands-on endpoint management, administration, and support experience. Candidates should have practical experience with enterprise endpoint management platforms and working knowledge of Azure, Microsoft 365, Entra ID, Active Directory, Group Policy, networking, ITSM tools, and service management; MD-102 certification is preferred.

Benefits

• Healthcare • Health and Personal Spending Accounts • Wellness Days • Employee and Family Assistance Program • Company-Provided RRSP • Safety Boot Voucher • Company-Provided PPE • Annual Company Product Allowance • Employee Discount Pricing • Employee Appreciation Events and Rewards • Free Onsite Parking • Bus Pass Reimbursement • Vendor Discounts

Listed skills

• Microsoft Azure · Preferred
• Active Directory · Preferred
• Microsoft 365 · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Endpoint Management
• Microsoft Intune
• Windows Autopilot
• Tanium
• SCCM/MECM
• Application Packaging
• Software Distribution
• Operating System Deployment
• Endpoint Provisioning
• Patching
• Endpoint Security
• Microsoft Azure
• Microsoft 365
• Microsoft Entra ID
• Active Directory
• Group Policy

Job areas

• Technology
• Security & Safety