Inside Sales Specialist

Job summary

Manage select key accounts and provide sales support to 17 branches, delivering timely customer service, proactive account management, electrical technical support, and logistics and supply chain coordination. Maintain current product knowledge and use CRM tools to track activities, opportunities, and sales performance.

Job details

Company Description Nedco is a leading electrical distributor in Canada with over a century of experience serving the electrical industry. The organization is strongly committed to high-quality products, reliable service, and long-term customer relationships. Nedco’s teams are known for professionalism, ongoing training, and the ability to deliver tailored solutions that meet and exceed customer expectations. The company invests in continuous development to strengthen expertise and performance across its network. Nedco is an equal opportunity employer dedicated to supporting and reflecting the Canadian marketplace. Role Description We are looking for multiple Senior Electrical Inside Sales Specialist for full-time roles working from any of our Western Canada locations. This team will be responsible for managing select key accounts and supporting our 17 branches with sales support. The Inside Sales Specialists will maintain the highest standards of customer satisfaction by providing timely, professional service, proactive account management, electrical technical support and logisitc service/supply chain management. This role also includes maintaining up-to-date product knowledge and using CRM tools to track activities, opportunities, and sales performance. Qualifications Candidates should possess strong Inside Sales and Electrical experience. Candidates should possess proven Customer Service and Customer Satisfaction skills to build trust and maintain long-term relationships. Candidates should possess clear and professional Communication skills, both written and verbal, for effective interaction with customers and internal teams. Candidates should possess solid organizational and time management skills to handle multiple inquiries, quotes, and orders efficiently. Experience in electrical distribution, lighting and/or industrial products, or a related technical field is beneficial. Comfort with CRM systems, MS Office, and online sales tools is preferred. Ability to work independently in a remote setting while collaborating with cross-functional colleagues. Relevant experience with datacom, security or telecom products is an asset.

What you’ll do

Manage select key accounts and provide sales support to 17 branches, delivering timely customer service, proactive account management, electrical technical support, and logistics and supply chain coordination. Maintain current product knowledge and use CRM tools to track activities, opportunities, and sales performance.

Requirements

Candidates should have strong inside sales and electrical experience, along with proven customer service, communication, organizational, and time-management skills. Experience in electrical distribution, lighting, industrial products, or related technical fields is beneficial; CRM, MS Office, online sales tools, and datacom, security, or telecom product experience are also valued.

Listed skills

• Customer service · Preferred
• Time management · Preferred
• Account Management · Preferred
• CRM Systems · Preferred
• Supply chain management · Preferred
• MS-Office · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Electrical Product Knowledge
• Key Account Management
• Customer Service
• Customer Satisfaction
• Professional Communication
• Organizational Skills
• Time Management
• Electrical Technical Support
• Account Management
• CRM Systems
• Sales Performance Tracking
• Quotation and Order Management
• Supply Chain Management
• MS Office
• Cross-Functional Collaboration

Job areas

• Sales
• Customer Service & Support
• Logistics

More jobs from Nedco