Post Office Supervisor

Neighbourly Pharmacy is looking for a Full-Time Post Office Supervisor to join our team at Pharmasave Austin in Coquitlam, BC. Compensation listed is a starting point only and will be determined based on candidate experience. Responsibilities: Oversee daily Post Office operations, ensuring efficiency, accurate transactions, and compliance with company policies and loss prevention procedures Lead, train, and support Post Office staff while fostering a positive, team-oriented workplace and maintaining a professional public image Handle customer inquiries with professionalism and resolve issues promptly, including maintaining high standards of phone etiquette Manage inventory and cashiering processes; implement systems to streamline workflow and improve productivity Collaborate with the front store team to boost Post Office visibility and support sales initiatives Assist the Front Store Manager with performance reviews and other related administrative tasks Perform additional duties as needed to support the Front Store Manager and Store Operator/Pharmacy Manager Qualifications: Supervisory experience in retail or sales preferred; Canada Post experience is an asset Skilled in organization, time management, prioritization, and independent decision-making Strong verbal and written communication with a focus on delivering exceptional customer service Familiarity with cashiering systems, merchandising, and retail operations is beneficial Proven ability to recruit, train, and lead staff effectively Capable of managing conflict, solving problems, and multitasking in a fast-paced environment with minimal supervision Professional, cooperative demeanor with a polished appearance and adherence to company image standards Able to carry out assigned goals and tasks set by management Must be physically able to perform tasks such as lifting, bending, and standing for up to 8 hours per shift May be required to lift or move items up to 50 lbs. and occasionally use a ladder Flexibility to work various shifts, including evenings and weekends Must be willing to complete a Criminal Record Check due to the nature of the role Schedule: Monday to Friday 9:00 AM to 6:00 PM, with occasional Saturdays and holidays. Who We Are: Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals. Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged. While all responses are appreciated, only those being considered for interviews will be acknowledged.

The Post Office Supervisor oversees daily operations, including inventory management, cashiering, and ensuring compliance with company policies. They also lead and train staff while maintaining high standards of customer service and professional public image.

Candidates should have supervisory experience in retail or sales, with Canada Post experience considered an asset. The role requires strong organizational and communication skills, as well as the physical ability to lift up to 50 lbs and stand for extended periods.

• Time managementPreferred
• Customer servicePreferred
• OrganizationPreferred
• LeadershipPreferred
• CommunicationPreferred
• MultitaskingPreferred
• Inventory managementPreferred
• SupervisionPreferred
• Conflict ResolutionPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Supervision
• Retail operations
• Customer service
• Inventory management
• Cashiering
• Staff training
• Conflict resolution
• Time management
• Organization
• Loss prevention
• Communication
• Multitasking
• Leadership
• Merchandising
• Retail Operations
• Professionalism
• Workflow Management
• Administrative Functions
• Management
• Decision Making
• Customer Service
• Sales
• Inventory Management
• Loss Prevention
• Operations
• Performance Review
• Telephone Skills
• Retail Sales
• Time Management
• Writing
• Team Oriented
• Prioritization
• Customer Inquiries

• Retail
• Customer Service & Support
• Management & Leadership
• Administrative
• Post Supervisor
• Clinical Office Manager
• Health Service Managers
• First-Line Supervisors of Office and Administrative Support Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week