RMR Winter 26/27 Rentals - Rentals Technician (Full-Time)

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town. Job Summary The rental technician /cashier will be responsible for daily operations of the Rental shop, fitting each guest properly for equipment and performing daily cash outs. This a customer facing role, focused on ensuring the guests receive a memorable experience getting set up with equipment for their ski/snowboard day! Essential Job Functions • Maintain and prepare all equipment rentals following all applicable safety protocol • Ensuring the guest accurately completes the rental forms • Proper fitting of rental equipment for the guests’ skill level • Rental sales and operation of the POS system • Check rental equipment for damage when returned • Maintain a clean and organized shop • Daily cash outs Required Qualifications and Abilities • Must be eligible to work in Canada – can provide work permit • Customer service experience • Cash handling skills • English as a first language. Knowledge of second language is an asset • Team oriented with a desire to contribute • Passionate and knowledgeable about biking, skiing, snowboarding and related equipment • Ability to work alone with minimal supervision • General product knowledge • Ability to perform in a fast-paced environment • Good - time management skills • Excellent communication skills Compensation and Benefits • Free Season pass • Discounted lift tickets for friends and family • Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals. • Free or discounted lift tickets at many other resorts • Discounts at Sutton and Sandman hotels (employee and friends/family) • Additional Northland Properties discounts via a Perks program with other vendors DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

The rental technician is responsible for the daily operations of the rental shop, including fitting guests with equipment and managing cash transactions. They must also ensure equipment is maintained, cleaned, and organized according to safety protocols.

Candidates must be eligible to work in Canada and possess strong customer service and cash handling skills. A passion for skiing, snowboarding, or biking is required, along with the ability to work in a fast-paced environment.

• Free season pass • Discounted lift tickets for friends and family • Discounts at resort restaurants • Discounts at resort retail and rental outlets • Pro deals • Discounts at Sutton and Sandman hotels • Perks program

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Cash handlingPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• Equipment fitting
• POS system operation
• Time management
• Communication skills
• Skiing knowledge
• Snowboarding knowledge
• Biking knowledge
• Teamwork
• Safety protocol compliance
• Product Knowledge
• Cash Handling
• Asset Management
• Customer Service
• Communication
• English Language
• Finance
• Sales
• Marketing
• Operations
• Shop Fitting
• Time Management
• Team Oriented
• Enthusiasm

• Hospitality
• Sports & Recreation
• Retail
• Customer Service & Support
• Rental Technician
• Machine Set Up Technician
• Stationary Plant and Machine Operators Not Elsewhere Classified
• Production Workers, All Other

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week