Service Operations Trainee - Winter Co-op 2027

Job summary

The trainee will assist in the daily operations of a dealership service department, including customer service, service advising, and parts department support. They will also gain hands-on experience in vehicle operations and collaborate with various team members to ensure efficient service delivery.

Job details

O’Regan’s Automotive Group is looking for a motivated and customer-focused Service Operations Trainee – Co-op for the winter term from January - April 2027 to join our team and gain hands-on experience in the fast-paced world of automotive service. This is more than just a co-op placement, it’s an opportunity to learn the automotive business from the ground up while developing the skills and experience that can lead to future leadership opportunities within O’Regan’s Automotive Group. Throughout your co-op term, you’ll gain exposure to a variety of areas within a dealership Service Department and work alongside experienced team members and leaders to understand how each part of the operation works together. You’ll develop practical skills in customer service, sales, operations, and leadership while gaining a firsthand understanding of what it takes to successfully run a dealership Service Department. For the right candidate, this role can be an important stepping stone toward future career and leadership opportunities with our company. What You Will Do: * Service Operations – Learn how a dealership’s Service Department operates from start to finish. * Customer Service – Build relationships with customers, understand their needs, and provide an exceptional service experience. * Service Advising – Gain exposure to vehicle service recommendations, repair orders, scheduling, and communicating with customers. * Parts – Learn how the Parts Department supports the Service Department and the overall dealership. * Vehicle Operations – Assist with moving and delivering customer vehicles throughout the dealership and service process. * Teamwork & Leadership – Work alongside Service Advisors, Technicians, Parts Advisors, Managers, and other dealership team members. * Daily Operations – Assist wherever needed to keep the Service Department running efficiently and provide an outstanding customer experience. What You Bring: * Currently enrolled in a post-secondary program and returning to school following the co-op term. * Currently pursuing either: * A 4-year Bachelor’s degree, OR * A 2-year Business diploma. * Previous experience in customer service, sales, retail, hospitality, restaurants, or a similar customer-facing environment. * A valid driver’s license with a clean driving record. What’s in it for YOU? * Hands-on experience in a fast-paced automotive dealership environment. * Learn the entire Service Department, from customer service and service advising to parts, vehicle operations, and day-to-day business operations. * Gain exposure to multiple career paths within the automotive industry. * Develop real-world leadership and management skills that you can take with you after graduation. * Make valuable industry connections and build your professional network. * Get your foot in the door with one of Canada’s Platinum members of best managed companies. * A co-op experience that goes beyond the classroom, giving you practical skills you can apply throughout your career. * A workplace culture built on teamwork, respect, and growth, because we believe in creating a positive environment where everyone thrives. Start Your Career With Us If you’re looking for a co-op experience that can open doors beyond graduation, this is an opportunity to learn the business, develop as a leader, and build a foundation for a long-term career with O’Regan’s Automotive Group.

What you’ll do

The trainee will assist in the daily operations of a dealership service department, including customer service, service advising, and parts department support. They will also gain hands-on experience in vehicle operations and collaborate with various team members to ensure efficient service delivery.

Requirements

Candidates must be currently enrolled in a post-secondary program, specifically a 4-year Bachelor’s degree or a 2-year Business diploma. A valid driver’s license with a clean driving record and previous experience in a customer-facing environment are required.

Benefits

• Hands-on experience • Professional networking • Leadership development • Career mentorship

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Leadership · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Operations management
• Leadership
• Communication
• Vehicle operations
• Service advising
• Parts department support
• Relationship building
• Problem solving
• Time management
• Good Driving Record
• Business Operations
• Professional Networking
• Service Operations
• Valid Driver's License
• Automotive Industry
• Automotive Services
• Management
• Customer Service
• Operations
• Sales Operations
• Scheduling
• Advising
• Teamwork

Job areas

• Customer Service & Support
• Sales
• Management & Leadership
• Retail
• Transportation
• Operations Trainee
• Automotive Customer Service Representative
• Contact Centre Information Clerks
• Customer Service Representatives