Server Assistant - Canoe

Job summary

The Server Assistant supports the front-of-house team by maintaining table cleanliness, ensuring proper mise en place, and assisting with food running. They are responsible for providing excellent service by answering guest questions and communicating effectively with servers and hosts.

Job details

Company Description Canoe stands as one of the jewels of the Oliver & Bonacini family—a Canadian culinary icon perched high above the city with breathtaking views. Celebrated for dishes crafted from the finest local ingredients, Canoe offers a refined dining experience that embodies the pinnacle of Canadian cuisine. Joining us means becoming part of a storied legacy, serving guests with pride, passion, and unwavering attention to excellence, while contributing to moments that are both memorable and distinctly Canadian. What's in it for you? Gratuities Comprehensive health, dental, and vision benefits, including enhanced mental health coverage Discounted gym membership Access to our Employee Assistance Program for confidential support 50% dining discount at all O&B restaurants for you and up to three guests Employee Referral Program Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await! Job Description Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. The day to day: Answer questions about food, beverages, wine and other restaurant functions and services when necessary Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off) Communicate with Servers and Hosts to maximize seating Practice a high level of floor awareness and clear/clean as required Follow all food safety standards and systems Empty garbage, change linen bags and dispose of garbage and recycling Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience Other duties as assigned or required Qualifications 1 year previous experience in a fast paced restaurant environment Weekend availability/ evening/ Holiday Valid Smart Serve Certification, required. High attention to detail Ability to remain calm under pressure while working in a fast-paced environment Ability to take direction and prioritize Strong oral communication skills High level of product knowledge Ability to maintain a level of professional urgency and momentum This is a full time position Legally eligible to work in Canada Additional Information This is a current vacancy. Wage: $17.60 + shared gratuities AI Disclosure To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate. Accessibility & Accommodation Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner. Equity, Diversity & Inclusion We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate. Compensation: up to CAD 17.60 - hourly

What you’ll do

The Server Assistant supports the front-of-house team by maintaining table cleanliness, ensuring proper mise en place, and assisting with food running. They are responsible for providing excellent service by answering guest questions and communicating effectively with servers and hosts.

Requirements

Candidates must have at least one year of experience in a fast-paced restaurant environment and possess a valid Smart Serve Certification. The role requires weekend, evening, and holiday availability, along with the ability to remain calm and professional under pressure.

Benefits

• Gratuities • Health insurance • Dental insurance • Vision insurance • Mental health coverage • Discounted gym membership • Employee assistance program • Dining discount

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Communication · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food safety
• Floor awareness
• Communication
• Attention to detail
• Prioritization
• Customer service
• Wine knowledge
• Food running
• Product Knowledge
• Composure
• Artificial Intelligence
• Mental Health
• Management
• Cleanliness
• Employee Assistance Programs
• Food Safety And Sanitation
• Mise En Place
• Restaurant Operation
• Verbal Communication Skills
• Calmness Under Pressure
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server Assistant
• Waiter / Waitress
• Waiters
• Waiters and Waitresses