Server Assistant - The Dorset

Job summary

The Server Assistant supports the front-of-house team by maintaining table cleanliness, ensuring proper mise en place, and assisting with food running. They are responsible for monitoring food quality and communicating effectively with servers and hosts to ensure a positive guest experience.

Job details

Company Description Inspired by the charm and character of England’s Dorset countryside, The Dorset offers an approachable yet elevated dining experience with a relaxed, welcoming atmosphere. Joining us means becoming part of a team that brings warmth, creativity, and spirited service to every shift. You’ll engage guests with thoughtful attention, craft memorable dining experiences, and embrace the subtle, thematic nods to classic British hospitality — from hearty, flavourful dishes to the cozy elegance that makes every visit feel like a charming escape across the pond. What's in it for you? Gratuities Comprehensive health, dental, and vision benefits, including enhanced mental health coverage Discounted gym membership Access to our Employee Assistance Program for confidential support 50% dining discount at all O&B restaurants for you and up to three guests Employee Referral Program Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await! Job Description Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards. The day to day: Answer questions about food, beverages, wine and other restaurant functions and services when necessary Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off) Communicate with Servers and Hosts to maximize seating Practice a high level of floor awareness and clear/clean as required Follow all food safety standards and systems Empty garbage, change linen bags and dispose of garbage and recycling Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience Part time position, Sunday availability a must Other duties as assigned or required Qualifications Valid Smart Serve Certification, required. 6 months- 1 year previous experience in a fast paced restaurant environment Weekend availability/ evening/ Holiday High attention to detail Ability to remain calm under pressure while working in a fast-paced environment Ability to take direction and prioritize Strong oral communication skills High level of product knowledge Ability to maintain a level of professional urgency and momentum Legally eligible to work in Canada Additional Information This is a current vacancy. Wage: $17.60 + shared gratuities AI Disclosure To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate. Accessibility & Accommodation Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner. Equity, Diversity & Inclusion We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate. Compensation: up to CAD 17.6 - hourly

What you’ll do

The Server Assistant supports the front-of-house team by maintaining table cleanliness, ensuring proper mise en place, and assisting with food running. They are responsible for monitoring food quality and communicating effectively with servers and hosts to ensure a positive guest experience.

Requirements

Candidates must possess a valid Smart Serve Certification and have 6 months to 1 year of experience in a fast-paced restaurant environment. The role requires weekend and holiday availability, strong communication skills, and the ability to work effectively under pressure.

Benefits

• Gratuities • Health insurance • Dental insurance • Vision benefits • Mental health coverage • Discounted gym membership • Employee assistance program • Dining discount • Employee referral program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Communication · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food safety
• Floor awareness
• Customer service
• Communication
• Attention to detail
• Time management
• Prioritization
• Product knowledge
• Teamwork
• Professionalism
• Product Knowledge
• Food Quality Assurance And Control
• Composure
• Artificial Intelligence
• Mental Health
• Management
• Cleanliness
• Creativity
• Employee Assistance Programs
• Food Safety And Sanitation
• Mise En Place
• Restaurant Operation
• Verbal Communication Skills
• Calmness Under Pressure
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server Assistant
• Waiter / Waitress
• Waiters
• Waiters and Waitresses