Manager On Duty

Job summary

The Manager on Duty oversees daily operations across three hospitality locations, ensuring a seamless guest experience and leading the front-of-house team. Key duties include financial reporting, staff scheduling, facility maintenance, and coordinating special events.

Job details

We are looking for a Manager on Duty to join our team at One Duck Hospitality! The Manager on Duty will be working for all our three locations - Hemingway’s, The Pilot and Bar Wellington. The Manager on Duty is responsible for overseeing daily operations, ensuring a seamless guest experience, and providing leadership to the front-of-house team. This role provides the opportunity to work across our restaurant locations, gain experience in different hospitality environments, and work with a variety of teams. This role requires strong operational expertise, people management skills, and a commitment to service excellence. Information about this job posting and our screening process: This job posting is for a vacant position at One Duck Hospitality Our team uses AI tools to assist with applicant screening This is a full-time position. Key Responsibilities: Accurately complete accounting and cash sheets, troubleshoot discrepancies, and ensure financial accuracy Manage daily ordering Be responsible for employee schedules Record spillage, enter invoices, and submit food invoices using Wisk and other invoice systems Manage facility maintenance, report issues, use Evernote for documentation, set up AV equipment, and troubleshoot printers/scanners Maintain detailed daily reports and act as the primary contact for large bookings and special events Properly file incident reports and utilize PER for staff evaluations and performance tracking Manage daily schedules and follow on-call procedures using 7shifts Conduct interviews, lead new hire orientations, and train new team members effectively Actively coach, mentor, and motivate staff to maintain high performance and morale Ensure exceptional guest experiences by performing table touches and addressing customer concerns promptly Organize and execute events efficiently, including platter setup and coordinating staff rosters to meet event demands Assist with expediting food during peak service times Provide hands-on support to front-of-house staff throughout shifts Answer phones promptly and ensure FOH staff effectively manage calls during service Demonstrate strong bartending skills, including knowledge of all drink recipes, and provide bar support when needed Why work with us? Wage - $25/hr plus tips RRSP Program to support your financial future Group Benefits Employee & Family assistance program Staff discount program across One Duck Hospitality Restaurants Exciting growth & development opportunities Opportunity to work across our restaurant locations and gain experience with different teams and hospitality environments Qualifications: 3–4 years of management and bartending experience Having full availability and willing to work late nights and weekends Strong operational expertise People management skills A commitment to service excellence Strong bartending skills, including knowledge of all drink recipes If you’re looking for a challenging and rewarding role in a growing hospitality group, we’d love to hear from you! Apply today and be part of the One Duck Hospitality team!

What you’ll do

The Manager on Duty oversees daily operations across three hospitality locations, ensuring a seamless guest experience and leading the front-of-house team. Key duties include financial reporting, staff scheduling, facility maintenance, and coordinating special events.

Requirements

Candidates must have 3–4 years of management and bartending experience with a strong knowledge of drink recipes. Full availability for late nights and weekends is required along with strong leadership and operational skills.

Benefits

• RRSP Program • Group Benefits • Employee & Family Assistance Program • Staff Discount Program

Listed skills

• Employee scheduling · Preferred
• Coaching · Preferred
• Inventory management · Preferred
• Bartending · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operational Expertise
• People Management
• Bartending
• Financial Accuracy
• Employee Scheduling
• Staff Training
• Guest Experience Management
• Event Coordination
• Performance Tracking
• Inventory Management
• Coaching
• Mentoring

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support