National Sales Trainer

Job summary

Lead the design and delivery of national sales training programs to equip the sales team with necessary tools and strategies. Collaborate with regional managers to oversee onboarding, provide ongoing coaching, and measure training effectiveness through performance metrics.

Job details

National Sales Trainer – Onyx-Fire Onyx Fire Protection Services is seeking a dynamic and experienced National Sales Trainer to lead the design, delivery, and continuous improvement of our sales training programs across Canada. This role plays a vital part in equipping our sales team with the tools, knowledge, and strategies needed to exceed performance targets while upholding our commitment to life safety and exceptional customer service. Responsibilities: Collaborate with Regional Sales Managers to support recruitment, onboarding, and integration of new sales representatives. Deliver structured orientation programs, including coaching plans, resource allocation, and ride-along coordination. Continuously enhance the onboarding experience to accelerate ramp-up and long-term success. Facilitate monthly training sessions for both new and tenured sales professionals. Develop and maintain a comprehensive library of training materials (presentations, manuals, e-learning modules, job aids). Align training initiatives with organizational goals and revenue targets. Provide ongoing coaching and mentorship through virtual and in-person sessions offering guidance on sales techniques, strategies, and best practices. Observe sales interactions, analyze performance data, and deliver actionable feedback. Identify skill gaps and implement targeted development plans in collaboration with Sales Managers. Coordinate national training calendars and initiatives with Sales leadership. Ensure training content reflects product updates, compliance standards, and market trends. Stay current with industry best practices, sales methodologies, and fire protection regulations. Measure training effectiveness using performance metrics and feedback and refine programs accordingly. Qualifications: Minimum 5 years of direct sales experience, with 2+ years of experience in a team lead/sales trainer capacity. Proven track record in a high volume sales role. Strong knowledge of sales processes, techniques, best practices, and CRM platforms (e.g., Microsoft Dynamics 365). Exceptional verbal and written communication, facilitation, and presentation skills. Proven ability to design, deliver, and evaluate impactful training programs. Strong organizational and project management skills with the ability to manage multiple priorities. Analytical mindset with the ability to assess training ROI and interpret sales data. Passion for coaching, mentoring, and developing talent. Ability to motivate and inspire sales teams, provide constructive feedback, and foster a positive learning environment. Experience in the fire protection or life safety industry is a strong asset. Education: Bachelor’s degree in Business Administration, Sales, Education, or a related field. Why Join Onyx? At Onyx Fire Protection Services, we foster a high-performance culture where employees are empowered to grow, take on new challenges, and make a meaningful impact. We proudly serve clients across Canada, delivering preventative maintenance and project services that protect people and property. Headquartered in Mississauga, Onyx-Fire serves local and national clients, providing preventative maintenance and project services to protect people and properties. Onyx Fire Protection Services is an equal opportunity employer committed to fair and respectful treatment of all individuals. We value diversity as a strength and strive to create an inclusive workplace. In accordance with provincial legislation and our Accommodation Policy, we welcome accommodation requests throughout the hiring process We encourage candidates from all backgrounds to apply. Only candidates who are chosen for interviews will be contacted.

What you’ll do

Lead the design and delivery of national sales training programs to equip the sales team with necessary tools and strategies. Collaborate with regional managers to oversee onboarding, provide ongoing coaching, and measure training effectiveness through performance metrics.

Requirements

Requires a minimum of 5 years of direct sales experience, including at least 2 years in a leadership or trainer capacity. A bachelor's degree in Business, Sales, or Education is required, along with proficiency in CRM platforms like Microsoft Dynamics 365.

Listed skills

• CRM Management · Preferred
• Coaching · Preferred
• Project management · Preferred
• Facilitation · Preferred
• Onboarding · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Training
• Curriculum Design
• Coaching
• Mentoring
• Microsoft Dynamics 365
• Facilitation
• Presentation Skills
• Project Management
• Performance Analysis
• Onboarding
• CRM Management
• Strategic Planning

Job areas

• Sales
• Education
• Management & Leadership
• Security & Safety

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