Sales Manager - OpenRoad Honda

Job summary

The Sales Manager assists the General Sales Manager in planning, organizing, and controlling sales department activities while measuring employee performance. They are responsible for ensuring clear communication across departments, meeting sales objectives, and providing ongoing training and guidance to the sales team.

Job details

DRIVING POSSIBILITIES Position: Sales Manager Employment Status: Full-Time Dealership: OpenRoad Honda Department: Sales We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today! A Career at OpenRoad Means You’ll Enjoy: Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses Comprehensive extended health and dental plan (applicable for full-time positions only) Strong focus on training, development, and internal promotion opportunities Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Be part of a culture that celebrates you through employee recognition programs and engagement events SUMMARY: The purpose of this position is to assist the General Sales Manager in planning, organizing, and controlling the activities of the sales department and measuring the performance of the sales department employees.. ROLE & RESPONSIBILITIES: Work with all department Managers to assure that clear communications between Sales department and other departments are maintained. Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times. Establish and meet monthly sales objectives. Ensure that proper follow-up procedures are being used and maintained. Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times. Provide guidance to all sales team members in establishing and reaching short and long-term sales goals. Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance. Work closely with sales staff in negotiating a sale and close if necessary. Maintain a high level of product knowledge; participate in any and all product training available. Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment. Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on the sales, delivery and follow up. Attend department meetings as required. Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal, organizational, and communicational skills. The ability to work effectively with all levels of the organization. A Current OMVIC License. A valid Ontario Driver’s License with a good driving record. Strong leadership skills. Ability to maintain records and prepare reports using a computerized system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Internal Candidates: To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link] We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential. Grow Your Career at OpenRoad! We thank all applicants for their interest; however, only those selected for an interview will be contacted. This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose. OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

What you’ll do

The Sales Manager assists the General Sales Manager in planning, organizing, and controlling sales department activities while measuring employee performance. They are responsible for ensuring clear communication across departments, meeting sales objectives, and providing ongoing training and guidance to the sales team.

Requirements

Candidates must possess a current OMVIC license and a valid Ontario driver's license with a clean record. Strong leadership, interpersonal, and organizational skills are required to effectively manage sales staff and dealership processes.

Benefits

• Discounted Vehicle Purchasing Program • RRSP matching • Referral bonuses • Extended health plan • Dental plan • Training and development • Internal promotion opportunities

Listed skills

• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• Data analysis · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales management
• Leadership
• Customer satisfaction
• Communication
• Organizational skills
• Product knowledge
• Sales forecasting
• Team training
• Negotiation
• Reporting
• Data analysis
• Interpersonal skills
• Strategic planning
• Performance management
• Report Writing
• Product Knowledge
• Good Driving Record
• Valid Driver's License
• Planning
• Customer Service
• Continuous Improvement Process
• Training And Development
• Empowerment
• Sales
• Selling Techniques
• Innovation
• Purchasing
• Sales Management
• Microsoft SharePoint

Job areas

• Sales
• Management & Leadership
• Retail
• Sales Manager
• Sales Manager (General)
• Sales and Marketing Managers
• Sales Managers