Program Coordinator- Community Inclusion
- Victoria, BC
- On-site
- Posted Oct 8, 2026
- 1 position
$34–$39 / hour
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Apply by
- Dec 24, 2026
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Program Coordinator is responsible for the daily operations of community inclusion programs, including staff management, program development, and ensuring regulatory compliance. They also provide support to individuals and families, manage crisis responses, and collaborate with the broader coordinator network.
Job details
JOB SUMMARY: The Community Inclusion Program Coordinator will have the personality, ability and temperament necessary to interact with the people we support, their families and advocates, Community Inclusion employees and all others in a manner that fosters rapport and encourages open communication to ensure standards are being met and quality services are provided. The Community Inclusion Program Coordinator shall be responsible for the daily operation of their assigned programs and management of their Community Inclusion employees. The Community Inclusion Program Coordinator is also expected to work and collaborate with colleagues as part of PCCRI’s Regional Coordinator’s network team. KEY DUTIES & RESPONSIBILTIES: 1. Responsible for attending procurements on Community Inclusion programs 2. Create and setup Community-based programs for supported persons 3. Recruitment, retention and management of Community Inclusion (C.I.) employees 4. Assist in program training, staff development and provide support and guidance to community inclusion employees 5. Assist with the development of Individualized Service Plan/ Personal Service Plan 6. Support Home Share Providers and Community Inclusion workers in achieving goals and objectives as stated in ISP/PSP 7. Ensure each person’s Personal Service Plan is regularly implemented, reviewed and updated focusing on meeting their needs and wants 8. Participate in developing the strategic direction of Community Inclusion programs at PCCRI 9. Monitor programs and ensure all regulatory guidelines and standards including CARF are met 10. Coordinate crisis response and assist with problem-solving and respite if necessary; Understanding Risk Management and Implementing Behavioral Support Plan as part of Crisis Response for C.I. 11. Available to answer calls after hours regarding Community Inclusion concerns/issues 12. Manage program hours accordingly 13. Evaluate C.I. employee’s progress annually in writing; provide follow-up direction and discipline where necessary 14. Attend Home share Coordinator’s meetings and participate in all other meetings as required 15. Ensure all C.I. employees are logging their hours in Inclusion. All personnel, payroll and financial records are maintained as required 16. Complete administrative tasks related to contracting with Community Inclusion program 17. Meet with Directors / Home Share Manager and perform tasks as requested QUALIFICATIONS AND SKILLS: 1. Post-Secondary Diploma 2. Certificate /Diploma in Management Training 3. Minimum three years experience as a Community Inclusion worker or related field or at least two years of managerial experience 4. Ability to develop Community Inclusion resources and be able to manage and monitor programs 5. Excellent oral, written and interpersonal communication skills 6. Unrestricted Class 5 Driver's license. If driving a commercial company vehicle, a Class 4 license is required. 7. Strong computer skills in Microsoft Windows. Must include word processing and competency with Outlook email application and knowledge in Share Vision 8. Evidence of practice of confidentiality 9. Current First-Aid and CPR Level C Certification 10. Any qualification or skills required by the funding agency WHY YOU’D LOVE HERE Pacific Coast Community Resources offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self-growth, and community integration. Since its inception, Pacific Coast Community Resources has steadily expanded, creating dynamic environments to work and learn. We encourage you to partner with us in fostering healthy, energetic lives by showcasing your passion for care, connecting to the communities we serve and collaborating in our culture of teamwork that makes Pacific Coast Community Resources a great place to work. WHAT WE OFFER 1. On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety, Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification 2. Competitive Salary $35.82- $41.13 per Hour 3. Comprehensive Medical, Dental, and Vision care benefits package. 4. Career development opportunities 5. An inclusive, supportive work environment and community involvement 6. A caring, fun, ambitious and supportive team We believe that a strong commitment to diversity & inclusion enables us to truly make services better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure at every interaction all are welcome, comfortable, and safe. At Pacific Coast Community Resources, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is close to what we’re looking for, please consider applying. We thank all applicants for their interest; however, only those considered for an interview will be contacted. #INDMP
What you’ll do
The Program Coordinator is responsible for the daily operations of community inclusion programs, including staff management, program development, and ensuring regulatory compliance. They also provide support to individuals and families, manage crisis responses, and collaborate with the broader coordinator network.
Requirements
Candidates must possess a post-secondary diploma in management training and at least two to three years of relevant experience in community inclusion or management. A valid Class 5 driver's license, strong computer skills, and current First-Aid and CPR certification are also required.
Benefits
- Medical care
- Dental care
- Vision care
- On-the-job training
- Career development opportunities
Listed skills
- First Aid · Preferred
- CPR · Preferred
- Risk Management · Preferred
- interpersonal communication · Preferred
- Conflict Resolution · Preferred
- Microsoft Outlook · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Program management
- Staff supervision
- Crisis response
- Interpersonal communication
- Resource development
- Risk management
- Behavioral support
- Administrative tasks
- Conflict resolution
- Training and development
- Microsoft Windows
- Outlook
- Share Vision
- First-aid
- CPR
- Energetic
- Cardiopulmonary Resuscitation (CPR) Certification
- First Aid Certification
- Advocacy
- Administrative Functions
- Valid Driver's License
- Management
- Communication
- Computer Literacy
- Confidentiality
- Training And Development
- Crisis Management
- Word Processing
- Optometry
- Financial Statements
- Interpersonal Communications
- Problem Solving
- Risk Management
- Management Training And Development
- Microsoft Outlook
- Trauma Care
- Teamwork
Job areas
- Social Services
- Management & Leadership
- Administrative
- Healthcare
- Community Inclusion Specialist
- Program Coordinator
- Policy and Planning Managers
- Managers, All Other
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