PAG DirectVerified Job Source

Service Advisor (Day and Night)

Richmond Hill, ON
On-site
Posted Jun 16, 2026
1 position

$120,000 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Service Advisor is responsible for managing customer needs with a 'customer first' mentality to ensure quality service. They must negotiate win-win solutions and maintain high attention to detail in a fast-paced automotive environment.

Job details

PAG Direct is looking to hire a full-time Service Advisor and Service Advisor - Night Shift to join the our Hyundai teams! If you are a driven, passionate, enthusiastic candidate, who wants to be part of a fast-growing team this position is for you! Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry! Benefits of working with us: * Newly renovated state of the art facility and equipment * Competitive base Salary plus Night Shift Premium plus Bonus pay plan * Competitive benefits plan; eligible after 3 months * Employee Education Assistance Program * Manufacturer learning opportunities to help you grow and support your professional development * Generous employee discounts on products and services * Free Parking on-site during working days * Employee Referral Program * Proactive and knowledgeable management Responsibilities: * Well-rounded background in customer service. * Have a “Customer first” and “Fix it right the first time” mentality. * Strong facilitation skills and the ability to work with customers to understand their needs. * Confident in their approach with customers to negotiate win-win. * Sustains a high attention to details and a positive attitude in a fast-paced environment * Strives to go the extra mile to meet the quality standards our customers expect. Qualifications: * Valid Driver’s License with recent drivers abstract * Able to establish and maintain good working relations with customers and staff by providing courteous, efficient and professional service. * Exceptional customer service and communication skills * Basic computer knowledge * Strong organizational skills with the ability to work in a fast-paced environment * Reynolds experience is an asset Experience: * Automotive Service Advisor: 1-3 years (preferred) * Dealership: 1 year (Preferred) Work Schedule: Night Shift * Monday to Thursday: 12pm to 9pm * Sunday: 8am to 4pm * Friday and Saturday: OFF Day Shift * Tuesday to Saturday: 8am to 5pm * Sunday and Monday: OFF Compensation: * Base salary and performance bonus (OTE: $120,000+ annually) Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment. We offer competitive compensation and benefits, management support, great team atmosphere and training programs. If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.

What you’ll do

Requirements

Candidates should have a valid driver's license and 1-3 years of experience as an Automotive Service Advisor, preferably within a dealership. Exceptional communication skills and basic computer knowledge are required.