Night Houseperson

Job summary

The Night Houseperson is responsible for maintaining the cleanliness and organization of hotel public areas, guest corridors, and back-of-house facilities. They also provide support to the housekeeping team and assist guests with requests throughout the night.

Job details

Join our Housekeeping team as an Overnight Houseperson and help maintain a clean, safe, and welcoming environment for our guests throughout the night. This role is responsible for maintaining the cleanliness and organization of hotel public areas while providing support to the Housekeeping team and ensuring exceptional guest service. KEY RESPONSIBILITIES: * Maintains professional internal/external guest service: smiles, creates eye contact, and uses employee/guest names. * Maintains the cleanliness of the guest corridors, pool deck, and service areas and back of house associate areas, including washrooms and change rooms. * Cleans the pool and pool change rooms. * Cleans housekeeping storerooms, elevator foyer areas, parking & elevators. * Handles guest and Room Attendant requests (i.e. towels, supplies), and offers all possible assistance. * Picks up and delivers supplies from receiving to the storeroom, stocks the storeroom and linen closets. * Reports maintenance deficiencies and unsafe working conditions. * Assists with cleaning of the hotel restaurant as needed. * Performs other related duties as required. If you are reliable, detail-oriented, and enjoy working independently in a hospitality environment, this is a great opportunity to be part of a team dedicated to creating an exceptional guest experience.

What you’ll do

The Night Houseperson is responsible for maintaining the cleanliness and organization of hotel public areas, guest corridors, and back-of-house facilities. They also provide support to the housekeeping team and assist guests with requests throughout the night.

Requirements

The ideal candidate should be reliable, detail-oriented, and capable of working independently in a hospitality environment. No specific formal education or experience level is explicitly mandated, implying an entry-level requirement.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping
• Cleaning
• Customer Service
• Organization
• Attention To Detail
• Reliability
• Maintenance Reporting
• Inventory Management
• Communication
• Cleanliness
• Restaurant Operation
• Stocks (Inventory)
• Detail Oriented

Job areas

• Hospitality
• Customer Service & Support
• Trades
• Houseperson
• Maid / Housekeeping Staff
• Domestic Housekeepers
• Maids and Housekeeping Cleaners