Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Supervise Front of House operations during shifts, coach team members, and ensure exceptional guest service while resolving concerns professionally. Support scheduling, floor management, cash handling, inventory and ordering, compliance, events, and opening and closing duties.
Job details
Join the team at The Victor, one of Vancouver's premier Steak & Seafood restaurants. About Us Managed by Blau & Associates, The Victor is the signature dining destination at Parq Casino, offering a modern Steak & Seafood experience featuring premium steaks, Pacific Northwest seafood, handcrafted cocktails, and an extensive wine selection. Position Overview The Restaurant Supervisor supports the daily Front of House operations, providing leadership during service, ensuring exceptional guest experiences, and maintaining high service standards. This role works closely with the management team to support staff development and operational excellence. What We Offer Competitive hourly rate plus gratuities Health, dental, and vision benefits Career growth opportunities Associate recognition events Associate discounts throughout Parq Casino Key Responsibilities Supervise Front of House operations during shifts Support and coach team members Deliver exceptional guest service Resolve guest concerns professionally Assist with scheduling and floor management Monitor cash handling and operational procedures Support inventory and ordering processes Maintain cleanliness, safety, and licensing compliance Assist with special events and promotions Complete opening and closing duties as required Qualifications 2+ year of restaurant or hospitality supervisory experience Strong leadership and communication skills Passion for hospitality and guest service Basic food and beverage knowledge Ability to work in a fast-paced environment Strong organizational and problem-solving skills Serving It Right certification required Available to work evenings, weekends, and holidays Join Our Team We look forward to hearing from you and exploring how you can contribute to the continued success of The Victor.
What you’ll do
Supervise Front of House operations during shifts, coach team members, and ensure exceptional guest service while resolving concerns professionally. Support scheduling, floor management, cash handling, inventory and ordering, compliance, events, and opening and closing duties.
Requirements
Requires at least two years of restaurant or hospitality supervisory experience, strong leadership and communication skills, and basic food and beverage knowledge. Candidates must be organized, able to solve problems in a fast-paced environment, hold Serving It Right certification, and be available evenings, weekends, and holidays.
Benefits
- Competitive Hourly Rate Plus Gratuities
- Health Benefits
- Dental Benefits
- Vision Benefits
- Career Growth Opportunities
- Associate Recognition Events
- Associate Discounts Throughout Parq Casino
Listed skills
- Problem solving · Preferred
- Organization · Preferred
- Leadership · Preferred
- Cash handling · Preferred
- Communication · Preferred
- Inventory management · Preferred
- scheduling · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Front Of House Supervision
- Leadership
- Communication
- Team Coaching
- Guest Service
- Conflict Resolution
- Scheduling
- Floor Management
- Cash Handling
- Inventory Management
- Ordering
- Food And Beverage Knowledge
- Organization
- Problem-Solving
- Safety And Licensing Compliance
- Serving It Right Certification
Job areas
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
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