Pranitha Gade

Senior Business Analyst with 8+ years gathering, analyzing, and documenting business, functional, and user requirements across large scale technology initiatives. Skilled in acting as a liaison between business stakeholders and technical teams, translating complex needs into clear requirements, process documentation, and PMO ready artifacts including BRDs, FRDs, user stories, and process maps. Certified Scrum Product Owner (PSPO) and Certified ScrumMaster (CSM), with hands on experience serving as product owner for assigned applications, prioritizing backlog items, and supporting enhancements across multiple healthcare technology platforms. Strong track record leading UAT cycles, developing test approaches, and supporting go live readiness and post implementation support, with a consistent focus on documentation standards, stakeholder engagement, and process improvement.

• Ability to adapt
• Ability to work under pressure
• Able to convey vision while also collabarating
• Able to manage multiple projects
• Action Planning
• Agile
• Attention to detail
• Automated testing
• Business analysis
• Business Application Support
• Change Management
• Client Relationship Management
• Coaching
• Collaboration
• Communication
• Conflict Resolution
• Data analysis
• Data visualization
• Decision Making
• Figma
• Jira
• Kanban
• Leadership
• Microsoft Excel
• Microsoft Office Suite
• Microsoft Teams
• Negotiation
• Problem solving
• Process Mapping
• Process Optimization
• Product management
• Project Coordination
• Project management
• prompt engineering
• Quality assurance
• Regulatory Compliance
• Requirements gathering
• Risk Management
• Root Cause Analysis
• Scrum
• SQL
• Stakeholder Management
• Tableau
• Technical Documentation
• Time management
• Wireframing

1. Senior Business Analyst

   AIThinkers

   Jan 2025 to Present

   Ontario, Canada

   • Served as product owner for assigned healthcare technology applications, prioritizing backlog items, supporting enhancements, and acting as first point of contact for business stakeholder inquiries • Elicited, analyzed, and documented business, functional, and user requirements for Health Information Exchange (HIE) and Pharmacy Management System initiatives, translating stakeholder needs into clear specifications and PMO ready artifacts • Acted as liaison between business stakeholders and Engineering, QA, and data teams, ensuring requirements were clearly understood and translated into system and process functionality • Led UAT cycles including test planning, test case development, and defect tracking, and supported go live readiness and post implementation support • Reviewed current workflows, identified gaps and improvement opportunities, and recommended solutions to optimize efficiency and productivity • Authored BRDs, FRDs, user stories, and process flows for DecentCare, a Hospital Management System built from the ground up, and for an Ophthalmology focused EMR platform (Eyecare Partner product), maintaining documentation aligned with delivery standards • Owned backlog grooming, sprint planning, release planning, and stakeholder demonstrations following Agile/Scrum practices, leveraging PSPO certification

2. Subject Matter Expert (BA), Healthcare IT

   Claro Software Solutions Pvt Ltd

   Apr 2022 to Dec 2024

   Hyderabad, Telangana, India

   • Directed analysis and documentation of business and functional requirements across multiple healthcare technology initiatives, supporting solution validation and delivery • Led UAT cycles with clinical and administrative stakeholders, developing test plans and coordinating sign off prior to production releases • Defined KPIs and performance dashboards to track system adoption and support status reporting to leadership • Maintained compliance with HIPAA, GDPR, and established regulatory standards while identifying and documenting improvement opportunities • Authored functional and technical documentation, including process flows, user manuals, and training materials, to support delivery teams and stakeholder communication

3. Subject Matter Expert, Business Analysis

   Brinnova Health Care

   Feb 2018 to Mar 2022

   Hyderabad, Telangana, India

   • Gathered, analyzed, and validated requirements with stakeholders across clinical, operational, technical, and administrative functions, documenting findings in requirements documents and technical specifications • Analyzed operational performance, identified improvement opportunities, and recommended solutions to optimize business processes • Created process maps, flowcharts, and diagrams to support requirements documentation and process improvement initiatives • Conducted stakeholder interviews to determine current needs, future objectives, and existing systems and procedures • Reviewed healthcare data for accuracy and completeness, ensuring compliance with applicable regulations and standards • Facilitated discussions between IT teams, stakeholders, vendors, and third party organizations to align project deliverables • Supported existing reports, dashboards, and analytics tools, generating standard and custom business and financial reports

4. Management Trainee, Business Analysis

   Eli Global

   May 2015 to Mar 2016

   Hyderabad, Telangana, India

   • Supported a cloud based EMR platform by conducting User Acceptance Testing (UAT), developing training materials and documentation, and assisting end users to drive effective system adoption • Developed reports and presentations summarizing research findings and project outcomes for management review • Monitored project progress against established timelines and milestones, supporting staff training and development initiatives • Performed administrative tasks including data entry, document preparation, and customer inquiry resolution

1. Apollo Institute of Medical Sciences and Research

   Master of Business Administration (MBA), Hospital and Healthcare Management

   Hyderabad, India

   2015

2. Dr NTR University of Health Sciences

   Bachelor of Physiotherapy (BPT)

   Hyderabad, India

   2010

• HL7 FHIR Fundamentals

• CBAP

• Health Informatics Bridging Program

  Skills for Change in collaboration with George Brown College

• PHIPA Compliance, Ontario Personal Health Information Protection Act

• Professional Scrum Product Owner (PSPO)

  Scrum.org

• Certified ScrumMaster (CSM)

  Scrum Alliance