Retail Store Supervisor

Job summary

Supervise and coordinate retail staff, assign duties, schedule work, order merchandise, and manage inventory and cash. Sell merchandise, prepare sales and personnel reports, authorize returns, and resolve customer, supply, and other operational issues.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Supervision 5-10 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Manual dexterity Attention to detail Combination of sitting, standing, walking Walking Ability to distinguish between colours Sitting Standing for extended periods Bending, crouching, kneeling Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Dependability Excellent written communication Initiative Judgement Ability to multitask

What you’ll do

Supervise and coordinate retail staff, assign duties, schedule work, order merchandise, and manage inventory and cash. Sell merchandise, prepare sales and personnel reports, authorize returns, and resolve customer, supply, and other operational issues.

Requirements

Requires a secondary school graduation certificate and 1 year to less than 2 years of experience. The role calls for strong communication, customer focus, organization, reliability, flexibility, attention to detail, and the ability to work under pressure in a fast-paced environment.

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Organization · Preferred
• Reliability · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Work Scheduling
• Merchandise Ordering
• Sales
• Inventory Management
• Cash Management
• Sales Reporting
• Customer Service
• Complaint Resolution
• Communication
• Organization
• Attention To Detail
• Multitasking
• Reliability
• Judgment

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

More jobs from Petro-Canada