Operations Manager

Job summary

Lead daily warehouse and distribution operations, including receiving, storage, inventory control, order fulfilment, shipping, team development, and performance improvement. Oversee quality assurance, product traceability, safety, regulatory compliance, budgets, and reporting for pharmaceutical and industrial chemical distribution.

Job details

Operations Manager – Pharmaceutical & Industrial Chemical Distribution Brampton, Ontario | Full-Time, On-Site |$100,000–$150,000 annually The Opportunity Our client is a well-established, medium-sized third-party logistics (3PL) provider in Brampton with a caring, people-first culture and strong opportunities for professional growth. They are seeking a hands-on Operations Manager to lead warehouse operations supporting pharmaceutical and industrial chemical distribution. Reporting to senior leadership, this role will oversee day-to-day operations, team performance, inventory integrity, safety, quality assurance, regulatory compliance and continuous improvement. What You’ll Do Lead daily operations across warehouse and distribution activities, including receiving, storage, inventory control, order fulfilment and shipping. Coach and develop supervisors and warehouse teams while fostering an accountable, collaborative and safety-focused culture. Drive productivity, service levels, labour efficiency and continuous improvement through KPIs, root-cause analysis and corrective action. Maintain inventory accuracy, product traceability and appropriate storage, segregation and handling practices. Oversee quality assurance processes for pharmaceutical and industrial chemical products, including SOP compliance, audits, deviations, non-conformances, CAPA, product holds, complaints, returns and recall readiness. Ensure compliance with applicable health and safety, quality, customer and regulatory requirements, working closely with Quality, Human Resources, customers, carriers and vendors. Support operating budgets, control costs and provide clear performance reporting to senior leadership. What You Bring 5–7+ years of progressive warehouse or distribution management experience, ideally within a multi-site or 3PL environment. Direct quality assurance experience in pharmaceutical and/or industrial chemical warehousing, distribution or logistics. Strong knowledge of regulated product handling, documentation, traceability, SOPs, audits, CAPA and inventory controls. Proven leadership of warehouse teams in a fast-paced environment. Working knowledge of WMS/ERP systems, Microsoft Office and KPI-based performance management. Knowledge of Ontario workplace health and safety requirements; Lean, Six Sigma or continuous-improvement experience is an asset. Postsecondary education in supply chain, logistics, business or a related field is preferred, along with a valid driver’s licence. Why Join A genuinely caring, people-focused workplace culture. A visible leadership role with direct influence on operations and quality. Meaningful growth and professional-development opportunities within an expanding organization. Competitive annual salary of $100,000–$150,000, based on experience, qualifications and overall fit. Ontario Job Posting & Accessibility Information Vacancy status: This posting is for an existing vacancy. The employer is committed to equitable and inclusive hiring. Qualified applicants will be considered without discrimination on any ground protected by the Ontario Human Rights Code. Accommodation is available upon request throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Applicants requiring accommodation may identify their needs when contacted for an interview. Compensation note: The stated range reflects the expected annual base salary for the position. The final offer will be determined based on relevant experience, qualifications and internal considerations.

What you’ll do

Lead daily warehouse and distribution operations, including receiving, storage, inventory control, order fulfilment, shipping, team development, and performance improvement. Oversee quality assurance, product traceability, safety, regulatory compliance, budgets, and reporting for pharmaceutical and industrial chemical distribution.

Requirements

Requires 5–7+ years of progressive warehouse or distribution management experience, direct quality assurance experience in pharmaceutical or industrial chemical logistics, and knowledge of regulated product handling, documentation, SOPs, audits, CAPA, and inventory controls. Candidates should have team leadership experience, working knowledge of WMS/ERP systems and Microsoft Office, Ontario workplace safety knowledge, and preferably postsecondary education in supply chain, logistics, business, or a related field, plus a valid driver’s licence.

Listed skills

• Continuous Improvement · Preferred
• Inventory Control · Preferred
• Quality assurance · Preferred
• Regulatory Compliance · Preferred
• Distribution Management · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse Operations Management
• Distribution Management
• Team Leadership
• Quality Assurance
• Pharmaceutical Product Handling
• Industrial Chemical Handling
• Inventory Control
• Product Traceability
• Regulatory Compliance
• Health And Safety
• Standard Operating Procedures
• Audits
• Corrective And Preventive Action
• KPI-Based Performance Management
• WMS/ERP Systems
• Continuous Improvement

Job areas

• Logistics
• Management & Leadership
• Transportation
• Security & Safety

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