Quality Engineer

Job summary

Serve as the primary quality liaison with the customer, lead issue documentation and root cause investigations, and validate corrective actions to prevent recurrence. Provide on-site production and launch support, conduct quality inspections and audits, and contribute to quality systems and continuous improvement.

Job details

Experienced in Automotive will be given priority. Pivotal Staffing is hiring for our client in Oakville NOT TRANSIT ACCESSIBLE Shifts available 6am-4pm or 6pm to 4am PURPOSE FOR TEMPORARY ASSIGNMENT The Quality Resident Engineer assures customer satisfaction and excellent relations, and supports the clients Quality Assurance strategies and objectives by acting as the resident liaison between the clients, quality, engineering and commercial entities. Acting as the Voice of the Customer, continually monitors product and service performance and customer expectations on site at the manufacturing site, assumes responsibility for immediate containment actions in the event of product and/or service concerns, and provides the technical and functional expertise necessary to identify technical root causes and assure resolution. MINIMUM POSITION SPECIFICATIONS Bachelor's degree in Engineering, Quality or related field, or equivalent industry-specific experience in automotive Quality Assurance or Engineering. Certification or demonstrated equivalent ability in a technical problem-solving discipline (Six Sigma, Shainin, Kepner-Tregoe, etc.) and knowledge of corrective actions process is preferred. DUTIES AND RESPONSIBILITIES 1. Act as the primary quality interface with the the client ensuring timely communication, alignment, and escalation of all quality-related concerns affecting production. 2. Lead issue identification and documentation, including the creation of detailed Quality Alerts with clear descriptions, defect details, and supporting data to enable effective investigation by MFG Plants. 3. Support and drive root cause investigations, working closely with cross-functional teams to ensure robust analysis using structured problem-solving methodologies (8D, 3L5W, etc.). 4. Review, validate, and follow up on 8D reports, ensuring containment, root cause, and corrective actions meet OEM expectations and are effectively implemented to prevent recurrence. 5. Represent the client in customer meetings, including issue reviews and escalation forums and lead technical discussions or disputes with IQ team when necessary, supported by data and engineering analysis. 6. Provide on-site technical support during launch and production, including troubleshooting, interpretation of drawings/specs and coordination of containment activities to minimize impact on operations. Overview We are seeking a highly skilled and detail-oriented Quality Engineer to join our manufacturing team. The ideal candidate will play a critical role in ensuring the highest standards of quality across our products and processes. This position offers an opportunity to contribute to continuous improvement initiatives, uphold quality management systems, and support manufacturing operations through rigorous quality control and inspection practices. The Quality Engineer will collaborate with cross-functional teams to develop, implement, and maintain quality assurance protocols that meet industry standards and customer expectations. Responsibilities Develop, implement, and maintain quality assurance policies and procedures aligned with industry standards and company goals. Conduct thorough quality inspections and audits of manufacturing processes, materials, and finished products to identify areas for improvement. Analyze data from quality control tests, inspections, and audits to identify trends, root causes of issues, and opportunities for process enhancements. Collaborate with production teams to resolve quality issues promptly and effectively, ensuring minimal impact on operations. Lead or support root cause analysis investigations for non-conformances or defects, recommending corrective and preventive actions. Manage documentation related to quality metrics, inspection reports, audit findings, and compliance records. Support project management efforts related to new product launches or process upgrades by integrating quality requirements from inception through implementation. Facilitate training sessions for staff on quality standards, inspection techniques, and best practices in QA/QC. Stay current with industry regulations, standards, and technological advancements relevant to manufacturing quality assurance. Requirements Proven experience in manufacturing environments with a strong understanding of quality control, inspection, and assurance processes. Excellent analysis skills with the ability to interpret complex data sets and identify actionable insights. Knowledge of quality management systems (QMS), such as ISO 9001 or equivalent standards. Familiarity with QA/QC methodologies including statistical process control (SPC), Six Sigma, or Lean principles is preferred. Strong project management skills with the ability to coordinate multiple initiatives simultaneously. Effective communication skills for collaborating across departments and conducting training sessions. Attention to detail and a commitment to maintaining high-quality standards throughout all stages of production. Relevant certifications such as ASQ Certified Quality Engineer (CQE) or equivalent are advantageous but not mandatory. This role offers an engaging environment where your expertise in quality assurance can directly impact product excellence and customer satisfaction. We value proactive problem-solvers dedicated to continuous improvement in manufacturing processes through rigorous analysis and effective project management. Benefits: On-site parking Application question(s): Do you have previous automotive quality experience? Do you live in Oakville or close by? Work Location: In person

What you’ll do

Serve as the primary quality liaison with the customer, lead issue documentation and root cause investigations, and validate corrective actions to prevent recurrence. Provide on-site production and launch support, conduct quality inspections and audits, and contribute to quality systems and continuous improvement.

Requirements

A bachelor’s degree in engineering, quality, or a related field—or equivalent automotive quality or engineering experience—is required, along with manufacturing quality experience and strong analytical and communication skills. Technical problem-solving certification or equivalent ability is preferred, as are knowledge of corrective action processes, QMS standards, SPC, Six Sigma, or Lean.

Benefits

• On-Site Parking

Listed skills

• Data analysis · Preferred
• Root Cause Analysis · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automotive Quality Assurance
• Root Cause Analysis
• Corrective And Preventive Actions
• 8D Problem Solving
• 3L5W Problem Solving
• Six Sigma
• Shainin
• Kepner-Tregoe
• Quality Management Systems
• Quality Inspections And Audits
• Statistical Process Control
• Lean Principles
• Data Analysis
• Customer Relations
• Technical Troubleshooting
• Project Management

Job areas

• Engineering
• Manufacturing
• Management & Leadership

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