Shift manager - fast food restaurant

Job summary

Supervise and coordinate food preparation staff, train employees in job duties and safety procedures, and estimate supplies needed for meal preparation. Maintain food and service quality, address customer concerns, keep records of stock and sales, and establish staff schedules.

Job details

Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 hours per week Education: Expérience: Education Secondary (high) school graduation certificate or equivalent experience Work setting Fast food outlet or concession Restaurant Tasks Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Establish work schedules Supervision 5-10 people Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Walking Physically demanding Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Government programs Recognized employer Experience 7 months to less than 1 year Employment terms options Evening Shift Flexible hours Morning Night On call Day Weekend Overtime available Health benefits Dental plan Health care plan Support for newcomers and refugees Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

What you’ll do

Supervise and coordinate food preparation staff, train employees in job duties and safety procedures, and estimate supplies needed for meal preparation. Maintain food and service quality, address customer concerns, keep records of stock and sales, and establish staff schedules.

Requirements

A secondary school graduation certificate or equivalent experience is required, along with 7 months to less than 1 year of experience. The role requires staff supervision and strong communication, customer service, flexibility, and teamwork skills, as well as the ability to work in a fast-paced and physically demanding environment.

Benefits

• Dental Plan
• Health Care Plan

Listed skills

• Teamwork · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• record keeping · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Sanitation
• Food Safety
• Inventory Management
• Quality Control
• Customer Complaint Resolution
• Record Keeping
• Work Scheduling
• Client Focus
• Oral Communication
• Interpersonal Skills
• Flexibility
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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