Agent(e) indemnisation (Bilingue) - Expérience membre

Job summary

Manage member-insured claims for automobile, home, business, and agricultural insurance while documenting all necessary information. Provide professional support to members and partners to ensure efficient resolution or appropriate escalation of inquiries.

Job details

Manage member-insured claims for automobile, home, business, and agricultural insurance while documenting all necessary information. Provide professional support to members and partners to ensure efficient resolution or appropriate escalation of inquiries. Requires a minimum of two years of customer service experience and an AEC in insurance and financial services or equivalent. Candidates must be fluent in both French and English and possess strong computer skills.

What you’ll do

Manage member-insured claims for automobile, home, business, and agricultural insurance while documenting all necessary information. Provide professional support to members and partners to ensure efficient resolution or appropriate escalation of inquiries.

Requirements

Requires a minimum of two years of customer service experience and an AEC in insurance and financial services or equivalent. Candidates must be fluent in both French and English and possess strong computer skills.

Benefits

• Collective insurance
• Telemedicine service
• Employee assistance program
• Defined benefit pension plan
• Auto and home insurance discounts
• Social activities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Documentation · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Claims processing
• Bilingualism
• Microsoft Office
• Communication
• Problem solving
• Data entry
• Teamwork
• Adaptability
• Time management
• Insurance knowledge
• Documentation

Job areas

• Customer Service & Support
• Finance & Accounting
• Administrative

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