Server
The Server is responsible for providing high-quality customer service by serving food and drinks to casino guests. They must also maintain knowledge of the menu, pricing, and casino services to answer guest inquiries effectively.
- On-site
- Lethbridge, AB
- Posted Jul 28, 2026
- 1 position
Job summary
Title Server REPORTS TO Food and Beverage Supervisor SUMMARY The Server is an integral part of the Food and Beverage Team. The Server will provide drinks and menu items to casino guests. He/She is responsible for providing the highest level of customer service and answering inquiries about menu, cocktails, prices, and services of the casino. CORE COMPETENCIES * Customer Service * Team Work * Interpersonal Awareness * Communication * Decision Making and Judgement * Supervisory and Mentoring JOB DUTIES * Serving food and beverages to guests following proper guidelines * Interacting with casino guest and responding knowledgeably to inquiries about the menu, prices, services and features of the casino REQUIREMENTS * At least 18 years of age * Able to maintain a security clearance * Available to work evenings/weekends * ProServe and Reel Fact Certification * Individuals with integrity and high standard * Pleasant, out-going, energetic individuals * Someone who is enthusiastic * Fluent in English * Team player * Easy going personality * Willing to learn WORK CONDITIONS * Must be able to lift a maximum of 25 lbs. using proper lifting techniques – responsible for stocking non-alcoholic beverage * Must be able to stand for prolong period of time. * Must be able to bend to reach shelves * Must be able to carry a serving tray with drinks/food * Must be able to carry out light cleaning duties * Must be available to work all shifts including evenings, weekends and holidays * Must be able to work in a fast-paced working environment * Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking
What you’ll do
The Server is responsible for providing high-quality customer service by serving food and drinks to casino guests. They must also maintain knowledge of the menu, pricing, and casino services to answer guest inquiries effectively.
Requirements
Candidates must be at least 18 years old, hold ProServe and Reel Fact certifications, and be able to maintain a security clearance. The role requires physical stamina for standing, lifting up to 25 lbs, and availability to work flexible shifts including evenings and weekends.
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Team Work
- Interpersonal Awareness
- Communication
- Decision Making
- Judgement
- Food Service
- Beverage Service
- Menu Knowledge
- Stocking
- Cleaning
- Energetic
- Lifting Ability
- Willingness To Learn
- English Language
- Mentorship
- Security Clearance
- Customer Inquiries
- Teamwork
- Enthusiasm
Job areas
- Hospitality
- Food & Beverage
- Customer Service & Support
- Server
- Waiter / Waitress
- Waiters
- Waiters and Waitresses
Additional details
- Minimum education
- Professional degree
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
