Medical Receptionist

Job summary

Welcome patients and visitors, manage multi-line phones, schedule appointments, maintain databases, and prepare invoices, receipts, and patient materials. Accurately handle confidential patient information, prepare records for insurance requests and transfers, coordinate referrals, and work closely with clinical and administrative staff.

Job details

Position: Medical Receptionist Location: Vaughan Salary: $52,000 to $62,000 per year, depending on experience, plus a year-end performance bonus Posting Type: Open vacancy The Opportunity Our client, an established primary care clinic focused on personalized care, is growing and needs an experienced Medical Receptionist. You'll be the welcoming face of the clinic and an ambassador for patients and the team. This is a full-time role working Monday to Friday, 9am to 5pm, at a clinic in the Woodbridge area. Free parking or a paid monthly transit pass is also provided. What You'll Do: - Greet patients and visitors and answer multi-line phones. - Schedule and confirm appointments, including annual physicals. - Maintain databases, prepare invoices and receipts, and mail patient materials. - Document patient information accurately and confidentially, and prepare charts for insurance requests and records transfers. - Arrange and expedite referrals, including to out-of-country providers from time to time. - Set patient expectations about accessing medical services in Ontario. - Work closely with physicians and clinical and administrative staff, staying calm in challenging situations. What You'll Need: - 2+ years' experience in a similar medical office position - Knowledge of medical terminology and EMR systems - Experience with multi-line phone systems - Intermediate MS Excel and Word - Excellent communication, organization and attention to detail - Professional appearance and demeanour, and a strong commitment to patient service Please send your resume in Word format to Aaron Moon. REFER A PERM HIRE AND EARN A CASH BONUS! For details, click here. All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process. #alttor

What you’ll do

Welcome patients and visitors, manage multi-line phones, schedule appointments, maintain databases, and prepare invoices, receipts, and patient materials. Accurately handle confidential patient information, prepare records for insurance requests and transfers, coordinate referrals, and work closely with clinical and administrative staff.

Requirements

Requires at least two years of experience in a similar medical office role, knowledge of medical terminology and EMR systems, and experience with multi-line phone systems. Candidates should have intermediate Microsoft Excel and Word skills, strong communication and organizational abilities, attention to detail, a professional demeanour, and a commitment to patient service.

Benefits

• Year-End Performance Bonus
• Free Parking Or Paid Monthly Transit Pass

Listed skills

• Appointment Scheduling · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Reception
• Multi-Line Phone Systems
• Appointment Scheduling
• Medical Terminology
• Electronic Medical Records
• Database Maintenance
• Invoicing
• Patient Records Management
• Referral Coordination
• Microsoft Excel
• Microsoft Word
• Communication
• Organization
• Attention To Detail
• Patient Service
• Confidentiality

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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