Guest Experience Manager

Job summary

The Guest Experience Manager is responsible for driving restaurant traffic and ensuring high-quality guest satisfaction. They will also lead, hire, and train a team of associates to maintain operational excellence.

Job details

Montana's is hiring a XXX at our XXX location! Montana’s is where BBQ-lovers, friends and family alike get together in an energetic gathering place to devour mouth-watering favourites fresh off the grill. We’re looking for friendly, down-to-earth Team Members who are passionate about cooking or serving the best BBQ in Canada and want to have a great time doing it. As a Manager of Guest Experience, you will be responsible for driving Guests to the restaurant, leveraging our scale, and ensuring Guests come back. With your superior restaurant experience, solid leadership and proven team building skills, you will also be responsible for hiring and leading trained, focused and engaged Associates, to deliver on our promise of the Perfect Guest Experience. What we are looking for: Minimum 3-5 years’ experience as a Manager in an upscale dining environment with similar sales volume Bonus points for Post-secondary education, preferably in hospitality and/or a business related field Excellent business acumen, including an understanding of budgets and operating costs Extensive knowledge of restaurant operations, including food and beverage Excellent understanding of the upscale dining industry Demonstrated ability to motivate and direct others What’s in it for you: 20% employee discount dining card valid at participating Recipe brands $58,000.00- $65,000.00 Flexible scheduling An energetic and dynamic team Competitive wages Fun working environment Growth and development opportunities within the restaurant Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands If you believe in good times and awesome BBQ, apply online today! Some opportunities may exist with our Franchise partners, which are independently owned and operated. Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone. Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact [email protected]

What you’ll do

The Guest Experience Manager is responsible for driving restaurant traffic and ensuring high-quality guest satisfaction. They will also lead, hire, and train a team of associates to maintain operational excellence.

Requirements

Candidates must have 3-5 years of management experience in an upscale dining environment with similar sales volume. Strong business acumen and extensive knowledge of restaurant operations are required.

Benefits

• Employee discount dining card • Flexible scheduling • Growth and development opportunities • Career advancement opportunities

Listed skills

• Budgeting · Preferred
• Leadership · Preferred
• Team building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant management
• Leadership
• Team building
• Upscale dining operations
• Budgeting
• Operating costs management
• Food and beverage knowledge
• Staff hiring
• Staff training
• Customer experience management
• Sales volume management
• Business acumen
• Workplace Inclusivity
• Energetic
• Curiosity
• Motivational Skills
• Grilling
• Business Acumen
• Cooking
• Sales
• Franchising
• Operating Cost
• Restaurant Operation
• Team Building
• Irrigation (Landscaping And Agriculture)

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Guest Experience Manager
• Hotel Manager
• Hotel Managers
• Lodging Managers