Learning & Development Program Coordinator

Job summary

The coordinator will manage the end-to-end logistics and scheduling for multiple learning programs, including participant registration and session setup. They are also responsible for tracking progress, reporting outcomes, and collaborating with internal stakeholders and external vendors to ensure seamless delivery.

Job details

Learning & Development Program Coordinator Reporting to the Senior Manager, Learning and Development, the ideal candidate is highly organized, confident, and proactive, with the ability to manage multiple programs while building strong relationships with leaders, stakeholders, vendors, and participants. They are comfortable navigating competing priorities and ensuring a seamless learning experience from planning through execution. What is in it for you: • Hourly salary of $30/h • Hourly salary for Incorporated: $35/h • 12-month contract. • Day schedule, 37.50 hours per week. • Hybrid work in a dynamic environment with 3 days in the office Responsibilities: • Managing multiple programs through coordination and logistics for a seamless participants end-to-end journey • Sending out invitations, registration, reminders using LMS, , and Outlook • Manager all Learning & Development Service Now inquiries and response • Rescheduling participants when required and providing updated instructions • Maintain a training calendar to prevent overlap of sessions and scheduling coverage is organized • Administer all psychometric assessments to participants • Tracking progress and reporting outcomes on a weekly basis • Reviewing and update communication to ensure market specific updates have been made. • Deliver all sessions in a cost-effective manner • In person session set up and post session wrap up coordination • Send out learning surveys, psychometrics, data and reporting • Attend regular project team meetings and provide regular status updates on activities, identifying any issues or challenges. • Attend global logistic meetings, team meetings and daily huddles, for all updates and alignment to programs to make necessary updates. • Leverage relationships with key functions to support session delivery both Canada and the UK partners. • Collaborate with external vendors (Food, hotel, transportation) and work alongside procured suppliers to deliver the event What you will need to succeed: • Proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional learning experiences • Confident communicator who can professionally engage with leaders, executives, vendors and stakeholders at all levels • Demonstrate sound judgement and can make decisions independently while escalating risks when appropriate • The ability to react quickly and be flexible to changing demands • Experience coordinating executive or leadership development programs • Advance knowledge in Excel • Proficient in LMS, SharePoint, and digital communication tools • Strong time management and detail oriented with the ability to multi-task, and managing several programs at a time • Post secondary education in or equivalent experience in adult learning, event management, marketing, communications, learning and development • Minimum 3+ years coordinating complex programs, learning initiatives, or projects involving multiple stakeholders and competing priorities Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted. # AVICJP00002932

What you’ll do

The coordinator will manage the end-to-end logistics and scheduling for multiple learning programs, including participant registration and session setup. They are also responsible for tracking progress, reporting outcomes, and collaborating with internal stakeholders and external vendors to ensure seamless delivery.

Requirements

Candidates must have at least 3 years of experience in coordinating complex programs or learning initiatives and possess advanced Excel skills. A post-secondary education in adult learning, event management, or a related field is required, along with proficiency in LMS and digital communication tools.

Listed skills

• Microsoft Outlook · Preferred
• Microsoft Excel · Preferred
• SharePoint · Preferred
• Stakeholder Management · Preferred
• Time management · Preferred
• Communication · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Learning & Development
• Program Coordination
• Logistics Management
• LMS
• Outlook
• Service Now
• Psychometric Assessments
• Data Reporting
• Excel
• SharePoint
• Event Management
• Stakeholder Management
• Time Management
• Communication
• Project Management
• Adult Learning
• Digital Communications
• Planning
• Microsoft Excel
• Adult Education
• Learning Management Systems
• Leadership Development
• Marketing Communications
• Microsoft Outlook
• Multitasking
• Microsoft SharePoint
• Confident Communicator
• Scheduling
• Coordinating
• Detail Oriented
• ServiceNow

Job areas

• Human Resources
• Administrative
• Management & Leadership
• Education
• Program Development Coordinator
• Program Coordinator
• Policy and Planning Managers
• Managers, All Other

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