Freight Forwarder

NB
On-site
Posted Oct 14, 2026
1 position

$80,000–$110,000 / year

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Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Manage international ocean and air shipments, customer and partner relationships, complex operational issues, and compliance with customs and shipping requirements. Support pricing, tenders, profitability monitoring, team guidance, continuous improvement, and operational priorities in collaboration with senior leadership.

Job details

Freight Forwarding Manager Location: Saint John, New Brunswick Work Type: Full-Time, Permanent Work Setup: On-Site Relocation Assistance: Available About the Opportunity Our client is an established Canadian transportation and logistics organization with operations across Canada and the U.S. They are looking for an experienced Freight Forwarding Manager to join their growing logistics team in Saint John. This role is suited to an experienced freight forwarding professional with strong ocean and air expertise, a commercial mindset, and the confidence to manage key customer and industry relationships. The successful candidate will work closely with senior leadership across freight operations, customers and business development, with a clear opportunity to take on greater leadership responsibility as the business continues to grow. Key Responsibilities Manage international ocean and air import/export shipments. Build and maintain relationships with key customers, carriers, airlines and overseas partners. Manage complex shipments, customer escalations and operational issues. Support freight pricing, quotations, tenders and new business opportunities. Monitor revenue, margins, vendor costs and shipment profitability. Provide technical guidance and support to the freight forwarding team. Ensure compliance with customs, dangerous goods and international shipping requirements. Support continuous improvement across freight forwarding operations. Work closely with senior leadership on customer relationships and operational priorities. Required Qualifications 5–8+ years of freight forwarding or international logistics experience. Strong hands-on experience across both ocean and air freight. Strong knowledge of import/export processes, customs coordination and international shipping documentation. Experience working directly with customers, carriers and international partners. Strong understanding of freight pricing, costs and margins. Previous leadership, team lead or mentoring experience. Strong communication, relationship-building and problem-solving skills. Ability to work on-site in Saint John, NB. Assets North American LTL/FTL experience. Project logistics, oversized cargo or time-critical freight experience. Dangerous goods experience. CIFFA, CCLP or related qualifications. Navisphere experience. Why Consider This Opportunity? Long-term leadership and career growth opportunity. Work closely with experienced senior leadership. Exposure to complex international freight and key customer relationships. Opportunity to develop experience in project and specialized logistics. Established organization with long-term stability. Relocation assistance available. AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team. The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range. and support needed to succeed

What you’ll do

Requirements

Candidates need 5–8+ years of freight forwarding or international logistics experience, hands-on expertise in both ocean and air freight, and strong knowledge of import/export processes, customs, documentation, pricing, and margins. Customer-facing experience, leadership or mentoring capability, strong communication and problem-solving skills, and the ability to work on-site in Saint John are required; related certifications and specialized logistics experience are assets.