Maintenance Service Writer

Job summary

The service writer manages service requests and coordinates with technicians to ensure efficient maintenance operations. They are responsible for communicating with customers and providing accurate estimates and invoices.

Job details

Our client is a leading North American asset based transportation service provider and one of Canada's largest transportation companies. Through their substantial fleet they provide a full range of transportation and logistics solutions for businesses of all sizes. They are currently looking for an experienced Service Writer for their maintenance facility in Calgary which offers in house as well as commercial maintenance services. The service writer position plays a crucial role in delivering exceptional customer service by managing service requests, coordinating with technicians, communicating with customers and providing accurate estimates and invoices. The ideal candidate will be a well experienced Service Writer with a strong customer service background, excellent people and communication skills, an understanding of heavy equipment and the ability to plan and manage priorities in a fast paced environment. The position offers a competitive compensation package and significant opportunity for career advancement. Reimer Associates thanks you for your application and interest in this opportunity. We sincerely appreciate the time you have taken to share your background and experience. We are in the process of reviewing applications and will be moving forward with candidates whose qualifications closely align with client requirements for the role. If you are selected for further consideration, a member of our Team will be in touch with you directly. Due to the high volume of applications we receive, we are unable to respond to each candidate individually. However, we will retain your resume on file and may reach out to you should a suitable opportunity arise in the future.

What you’ll do

The service writer manages service requests and coordinates with technicians to ensure efficient maintenance operations. They are responsible for communicating with customers and providing accurate estimates and invoices.

Requirements

The ideal candidate possesses a strong customer service background and excellent communication skills. A solid understanding of heavy equipment and the ability to manage priorities in a fast-paced environment are required.

Benefits

• Competitive compensation package
• Career advancement opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Prioritization · Preferred
• Communication Skills · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Heavy equipment knowledge
• Service writing
• Invoicing
• Estimating
• Prioritization
• Time management
• Technical coordination

Job areas

• Transportation
• Logistics
• Customer Service & Support
• Trades
• Manufacturing

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