Warehouse Manager

Find Your Limitless with Reliance ***Based out of Ottawa Branch, Relocation Assistance will be provided *** By joining Reliance as a Warehouse Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us! What will you do? • Managing warehouse team members in multiple locations • Responsible for the organization and inventory management of Water Heater and HVAC equipment and materials, including, but not limited to, loading and unloading of equipment, and scanning and entering serialized equipment into system. • Daily staging of our products and materials prior to installations, document and report on stock quantities at all times to ensure no stoppage of work due to inadequate equipment inventory. • Assist Installation Crews with daily truck inspections and assure regularly scheduled truck maintenance is being carried out. • Work closely with Installation department to assure smooth and accurate flow of paper work, warranty information, model and serial numbers and any other documentation required for accurate customer history files • Maintain movement of inventory in warehouse and ensure adequate inventory levels at all times through internal and third-party relationships • Monitor the use and turn of inventory equipment and consumables; make recommendations to increase / decrease inventory levels by SKU based on consumption • Complete purchase orders for new equipment where required; match install paperwork with sales file after install is complete • Produce inventory count, value, and stock turn reporting as required at the established frequency What do we offer? • Competitive starting wages • Consistent full-time hours and opportunity for overtime • Ability to earn additional incentives • Ongoing leadership, training, and support • Cross-functional career opportunities • A comprehensive benefits and group savings plan • Generous discount on Reliance products • Fast growing company with an award-winning culture What do you bring? • Warehouse / supply chain experience • Previous management experience • Excellent team player and self-motivator • Proven written and verbal communication skills and negotiation skills • Flexibility and adaptability; experience working in a dynamic and growing work environment • Customer/vendor focused; skilled at interacting with both internal and external customers/vendors • Exceptional organizational skills • Demonstrated problem solving skills and ability to work under pressure • Computer proficient (MS suite – Word, Excel, PowerPoint, Outlook) • Related industry experience would be an asset • Ability to multi-task • Required to lift and maneuver supplies up to 75 lbs. and over with the assistance of material handling equipment • Valid class G drivers’ license required Why Reliance? As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance. ​Vacancy Type: This posting is for an existing vacancy We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people. Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For more information, please visit www.reliancehomecomfort.com #LI-Onsite #LI-TF1 #OPS_IND

The Warehouse Manager is responsible for overseeing warehouse team members, managing inventory levels, and ensuring the accurate flow of equipment and documentation. They will also coordinate with installation crews to maintain truck inspections and equipment availability.

Candidates must have previous warehouse, supply chain, and management experience along with strong communication and organizational skills. Proficiency in MS Office and the ability to lift up to 75 lbs are required, as well as a valid class G driver's license.

• Competitive starting wages • Overtime opportunities • Incentives • Leadership training • Comprehensive benefits • Group savings plan • Product discounts

• Customer servicePreferred
• Problem solvingPreferred
• LogisticsPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Warehouse management
• Inventory management
• Supply chain
• Team leadership
• Communication skills
• Negotiation skills
• Problem solving
• Multi-tasking
• MS Office
• Logistics
• Equipment maintenance
• Data reporting
• Customer service
• Vendor management
• Adaptability

• Logistics
• Management & Leadership
• Trades
• Energy
• Manufacturing

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week