Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Professionally install water heater and tankless equipment while ensuring compliance with manufacturer specifications and local codes. Provide superior customer service by educating clients, offering options, and performing necessary repairs or maintenance on HVAC equipment.
Job details
Find Your Limitless with Reliance By joining Reliance as a Water Heater Installer you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us! What will you do? Learn and grow as an important part of a team that cares about Reliance and its customers. Must meet Company requirements with respect to general qualifications. Completed a minimum of Grade 12 or equivalent. Must have Gas Technician ‘2’ (G2) license. Must have at least a Class G Driver’s License. Diagnostic and HVAC maintenance skills for residential equipment. Must be physically capable of performing all work required of this position. In addition, ability to lift and maneuver water heaters with the assistance of material handling equipment. Must be able to demonstrate ability to understand/learn new technologies (i.e. Electronics/electricity). Must be able to communicate clearly and effectively, both in written and verbal communications. Must have strong interpersonal and problem solving skills. Must have outstanding customer service and organizational skills. Very punctual and dependable. Maintain company vehicle to neat clean and safe standard (where applicable). Ability to take direction and work with a minimal amount of supervision. Be willing and able to work rotating shifts and standby duties as required, including weekends. What do we offer? The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs Competitive wages with opportunity to earn additional commissions and bonuses Fully paid tuition and apprentice leave top-up for eligible Team Members Consistent work with a predictable and stable work schedule An award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip What do you bring? A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance Represent Reliance in a professional, courteous and customer service oriented manner on each and every call; you are a proud ambassador for our company. Professionally install water heater and tankless equipment and accessory items in accordance with manufacturer specifications, local codes and company standards. The replacement or repair of leaking water heaters, and maintenance of HVAC equipment Ensuring personal and customer safety. Providing superior customer service (i.e. execution of “The Right Call” process). Creating positive customer relations through effective communication and problem solving. Educating customers, providing options and making recommendations. Actively participating in the training and mentoring of new installers. Other duties, as assigned by management. Why Reliance? As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance. Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For more information, please visit www.reliancehomecomfort.com Vacancy Type: This posting is for a new vacancy Use of Artificial Intelligence (AI) We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people. #LI-AE1 #LI-Onsite #TRADES_IND
What you’ll do
Professionally install water heater and tankless equipment while ensuring compliance with manufacturer specifications and local codes. Provide superior customer service by educating clients, offering options, and performing necessary repairs or maintenance on HVAC equipment.
Requirements
Candidates must possess a Gas Technician 2 (G2) license and a valid Class G driver's license. A minimum of Grade 12 education is required, along with the physical ability to maneuver equipment and strong interpersonal skills.
Benefits
- Competitive wages
- Commissions
- Bonuses
- Fully paid tuition
- Apprentice leave top-up
- Skills training
- Professional development programs
- President’s Club trip
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Problem solving · Preferred
- Communication · Preferred
- Electrical troubleshooting · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Water heater installation
- HVAC maintenance
- Diagnostic skills
- Problem solving
- Customer service
- Communication
- Organizational skills
- Electrical troubleshooting
- Mentoring
- Time management
- Material Handling Equipment
- Water Heaters
- HVAC Repair And Maintenance
- Workplace Inclusivity
- Organizational Skills
- Growth Mindedness
- Lifting Ability
- Effective Communication
- Valid Driver's License
- HVAC
- Electricity
- Customer Relationship Management
- Customer Service
- Electronics
- Furnaces
- Governance
- Leadership
- Human Capital
- Plumbing
- Problem Solving
- Mentorship
- Water Purification
- Workplace Safety
Job areas
- Trades
- Construction
- Customer Service & Support
- Energy
- Home Theater Installer
- Building and General Maintenance Technician
- Odd Job Persons
- Maintenance and Repair Workers, General
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