Head Repair Technician

Golden, BC
On-site
Posted Oct 30, 2026
1 position

$20.46–$23.46 / hour

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Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Not Applicable

Job summary

Oversee ski and snowboard repair operations, machinery and rental equipment maintenance, shop safety, inventory, and repair documentation. Supervise, train, schedule, and delegate work to staff while delivering excellent guest service and supporting sales.

Job details

You Will Oversee procedures for Repair Shop products and services including ski/snowboard tuning, major repairs and machinery maintenance. Be an advocate for health and safety, ensuring a clean and safe working environment. Conduct ongoing training with Repair Shop staff to ensure consistent, quality repairs and service. Supervise the Repair staff to ensure high levels of efficiency and output with an emphasis on guest service and sales. Assist in staff scheduling, orientation, training, and delegation of tasks. Provide an exceptional level of customer service through direct interaction, sales and service. Assist guests with sizing and fitting of appropriate rental equipment for comfort and safety. Manage labor costs by assigning tasks and setting schedule for employees. Maintain inventory of shop tools and supplies. Maintain rental equipment and track maintenance history for gear. Ensure documentation for repairs is properly and completely processed, filed and archived. Perform other duties as assigned. You Have extensive experience with tuning and major repair of ski and snowboard equipment. Are familiar with Wintersteiger machine operation, including base grinder, stone grinder and ceramic disk edge finisher. Demonstrate basic knowledge of outdoor equipment, recreation, ski, or related retail shops. Have experience with ski and snowboard rentals, including waiver delivery and describing safe use of equipment. Are proficient in MS Office (Word, Excel, and Outlook) and Point of Sale (POS) applications. Have previous experience effectively managing or supervising a team. Are passionate about mountain culture, skiing/snowboarding, and the resort environment. Compensation And Benefits Competitive wage: $20.46 - 23.46/hour, dependent on experience Mountain access perks: Staff receive a Kicking Horse Mountain Resort pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets for full-time staff. Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation. Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program Join a fun and passionate team to share RCR mountain adventures with! Interested? Please apply with your resume. We regret that only those applicants eligible to work in Canada without sponsorship may be considered for seasonal roles. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Kicking Horse Mountain Resort; however, only those candidates selected for an interview will be contacted.

What you’ll do

Requirements

Requires extensive ski and snowboard tuning and major repair experience, familiarity with Wintersteiger equipment, and experience with rentals, customer service, and team supervision. Candidates should have basic outdoor retail knowledge, proficiency with Microsoft Office and POS applications, and a passion for mountain culture and skiing or snowboarding.