Nike - BOH Lead - Richmond Centre

Richmond, BC
On-site
Posted Sep 17, 2026
1 position

$21 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

The BOH Lead will oversee daily store operations, including shipping, receiving, and visual merchandising while driving sales through exceptional customer service. They are responsible for setting priorities for associates, managing complex customer situations, and preparing reports on store activities.

Job details

Who are we? Retailors is a leading and rapidly expanding retailer, specializing in the sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox Group Canada is significantly expanding its business portfolio in Canada, and the role of the Store Director is pivotal in leading the future of Nike Retail Stores within the company. Are you Ready? As a Lead, working for Retailors Sports Inc. - the official operating partner of Nike in Canada. What You will do: Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales. Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations. Provide expertise in one or more areas or functions Shipping and Receiving, Cashier duties, and visual merchandise. Setting priorities for employees to meet daily deadlines; developing plans to meet short-term objectives Performing work in support of brand plans; demonstrates link between daily work and company mission; participates in initiatives, and programs Preparing statistical and narrative reports of store activities Communicating with Visual team and/or oversee physical site maintenance What we would love to see: High school diploma or equivalent 2 years retail experience. 1 + years leadership experience Cash handling experience Basic computer skills, including Microsoft Office knowledge. Must be able to work evenings, weekends and holidays as needed. Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time. What you will get: Amazing discount on Nike gear Opportunity to learn and grow your career with an outstanding luxury athletic wear brand Positive and supportive team environment Pay range: $20.75 This is a vacant position. Retailors (Fox Group) is an equal opportunity employer committed to diversity and inclusion, and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

What you’ll do

Requirements

Candidates must have a high school diploma, at least 2 years of retail experience, and 1+ years of leadership experience. Proficiency in Microsoft Office and the ability to perform physical tasks like lifting and standing for extended periods are required.