Online Startup Generalist (Canada)

Canada
Remote
Posted Aug 14, 2026
1 position

$30–$50 / hour

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Employment type: Full-time
Experience level: Mid-level · 4+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

The role involves owning cross-functional execution across product and customer operations to drive priorities and measurable KPIs. Key tasks include creating SOPs, analyzing operational metrics, and coordinating launches across engineering and marketing teams.

Job details

About Rex.zone Rex.zone connects candidates with remote, full-time roles at fast-moving startups. This Online Startup Generalist role supports cross-functional execution across product ops, customer ops, operations, and analytics in a distributed team. What You’ll Do Own cross-functional execution across product ops, customer ops, and internal tooling to keep priorities moving. Turn ambiguous goals into structured plans, milestones, and measurable KPIs (activation, retention, revenue, support SLAs). Coordinate launches and operational readiness: documentation, runbooks, enablement, and feedback loops. Analyze funnel and operational metrics; build lightweight dashboards and recurring reporting for leadership. Improve systems and processes (SOPs, QA checks, handoffs) to reduce cycle time and increase reliability. Partner with engineering, marketing, and success teams to remove blockers and ensure on-time delivery. What We’re Looking For 4+ years in startup operations, program/project management, product ops, or a similar generalist role. Strong written communication and comfort working asynchronously in distributed teams. Analytical ability to define metrics, interpret trends, and recommend pragmatic improvements. Experience creating SOPs, playbooks, and scalable workflows. Comfort switching contexts quickly while maintaining quality and prioritization. Nice to Have Experience supporting early-stage teams (Seed to Series C). Familiarity with Notion/Confluence, Jira/Linear, HubSpot/Salesforce, Zendesk/Intercom, Looker/Metabase. Basic SQL and spreadsheet modeling for KPI tracking. Compensation Competitive hourly rate: $30–$50 per hour (base pay). Remote role aligned to candidates based in Canada. How To Apply Visit Rex.zone and submit your application with examples of cross-functional projects, metrics improved, and systems/processes you built.

What you’ll do

Requirements

Candidates need 4+ years of experience in startup operations or project management with strong analytical and asynchronous communication skills. Experience with tools like Notion, Jira, and SQL is preferred.