Remote Business Generalist (Canada)
Drive cross-functional initiatives from intake to launch while managing KPI reporting and operational cadences. Identify process gaps and create structured documentation to improve cycle time, quality, and cost.
- Remote
- Canada
- Posted Aug 2, 2026
- 1 position
Job summary
Rex.zone is hiring a mid-senior Remote Business Generalist to support cross-functional operations across planning, execution, analytics, coordination, and process improvement. You will partner with product, sales, finance, HR, and customer operations to drive measurable outcomes through clear documentation, KPI reporting, and operational excellence. What You Will Do Drive cross-functional initiatives from intake to launch: scope, milestones, owners, risks, and dependencies Translate business needs into clear requirements, documentation, and operating processes Create and maintain KPI reporting (weekly/monthly), dashboards, and performance narratives Run operational cadences (standups, business reviews, retros) and keep actions unblocked Identify process gaps, propose improvements, and measure impact on cycle time, quality, or cost Coordinate vendors and internal stakeholders; manage communications and status updates Support leadership with planning, prioritization, and structured decision-making materials Required Qualifications Mid-senior experience in business operations, program management, business analysis, or generalist roles Strong stakeholder management and cross-functional collaboration across teams Hands-on KPI reporting experience with metrics, dashboards, and operational data Excellent written documentation skills (requirements, SOPs, meeting notes, status reports) Ability to manage multiple workstreams remotely with high ownership and clear communication Comfort working in ambiguous environments and creating structure through process design Remote Work and Location This role is Remote and intended for candidates located in Canada. Strong asynchronous communication and reliable delivery are essential. How To Apply Apply through Rex.zone with a resume highlighting business operations ownership, cross-functional delivery, KPI reporting, and process improvement outcomes. Include 2–3 examples where you improved a workflow, shipped an initiative, or built reporting that changed decisions.
What you’ll do
Drive cross-functional initiatives from intake to launch while managing KPI reporting and operational cadences. Identify process gaps and create structured documentation to improve cycle time, quality, and cost.
Requirements
Requires mid-senior experience in business operations or program management with strong skills in stakeholder collaboration and data-driven reporting. Candidates must be comfortable working remotely in ambiguous environments and possess excellent written communication skills.
Listed skills
- Business analysisPreferred
- Project managementPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Business Operations
- Program Management
- Business Analysis
- Stakeholder Management
- KPI Reporting
- Cross-functional Collaboration
- Process Improvement
- Technical Documentation
- SOP Development
- Project Coordination
- Performance Analytics
- Strategic Planning
Job areas
- Management & Leadership
- Data & Analytics
- Administrative
- Technology
- Human Resources
Additional details
- Minimum experience
- 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level