Senior Receptionist & Switchboard

Job summary

The Senior Receptionist will manage the switchboard, greet visitors, and handle visitor badge issuance. Additionally, they will maintain meeting room schedules and provide general administrative support to ensure a professional reception environment.

Job details

Receptionist & Switchboard, Managed Services Responsibilities: * Courteously meet and welcome customers and members of the public * Answer, screen, and direct all incoming calls * Assist visitors with visitor badge issuance * Manage and maintain meeting room schedules * Review and update the internal telephone directory * Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image * Perform general administrative support tasks Education & Experience: * High School Diploma or equivalent experience * Minimum of 1–2 years of experience in a receptionist or switchboard role Skills: * Excellent interpersonal skills with the ability to quickly develop business relationships * Strong self‑motivation and results‑driven mindset * Excellent verbal and written communication skills * Proficient in Microsoft Office * Ability to regularly lift and push objects up to 30 lbs Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: * Select the medical, dental, life, and disability insurance coverage that fits your needs. * Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions. * Augment your education with team member tuition assistance programs. * Enjoy paid vacation time and paid holidays annually. * Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

What you’ll do

The Senior Receptionist will manage the switchboard, greet visitors, and handle visitor badge issuance. Additionally, they will maintain meeting room schedules and provide general administrative support to ensure a professional reception environment.

Requirements

Candidates must have a High School Diploma or equivalent and 1–2 years of experience in a receptionist or switchboard role. Proficiency in Microsoft Office and the ability to lift up to 30 lbs are also required.

Benefits

• Medical insurance • Dental insurance • Life insurance • Disability insurance • Retirement plan • Company matching contributions • Tuition assistance • Paid vacation • Paid holidays • Health and wellness programs

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Receptionist
• Switchboard operation
• Customer service
• Meeting room management
• Administrative support
• Microsoft Office
• Interpersonal skills
• Communication skills
• Self-motivation
• Results-driven
• Business Success
• Administrative Support
• Communication
• Innovation
• Interpersonal Communications
• Managed Services
• Switchboard Operator

Job areas

• Administrative
• Customer Service & Support
• Receptionist/Switchboard Operator
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks