DC Operations Analyst

Job summary

The DC Operations Analyst is responsible for monitoring and reporting on Distribution Centre performance across inventory, service, and productivity metrics. They provide actionable insights to support operational excellence, inventory optimization, and continuous improvement initiatives.

Job details

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career. Reporting to the Director, Distribution Operations, the DC Operations Analyst is responsible for monitoring, analyzing, and reporting on Distribution Centre (DC) performance across inventory, service, productivity, transportation, and warehouse operations. The role provides actionable insights to support operational excellence, inventory optimization, customer service performance, and continuous improvement initiatives across both conventional and automated warehouse environments. What you will do: Distribution Centre Performance & Analytics Develop and maintain operational reports, dashboards, and scorecards to track Distribution Centre performance. Monitor key performance indicators (KPIs) related to service, productivity, inventory, capacity, and cost. Analyze operational data to identify trends, risks, root causes, and opportunities for improvement. Provide actionable recommendations to support operational efficiency, customer service, and business growth. Support forecasting, labor planning, and capacity planning activities. Inventory Performance & Optimization Monitor inventory health, accuracy, availability, and productivity metrics. Analyze inventory trends, including inventory turns, aging, excess, and slow-moving stock, and recommend corrective actions. Support inventory control initiatives and collaborate with Purchasing and Inventory Management teams to improve replenishment performance and stock availability. Order Fulfillment & Service Performance Monitor order flow and fulfillment performance from receipt through shipment. Track service levels, open orders, backorders, and delivery commitments to identify and mitigate service risks. Partner with Operations and Customer Service teams to resolve service issues and improve order fulfillment performance. Warehouse Slotting, Capacity & Layout Optimization Develop, maintain, and continuously optimize warehouse slotting, zoning, and storage strategies across conventional and automated distribution environments. Analyze product movement, storage utilization, order profiles, and demand patterns to improve space utilization, throughput, inventory accessibility, and labor productivity. Lead slotting, re-slotting, and capacity planning initiatives to support operational changes, new product introductions, growth, and inventory optimization. Maintain warehouse location master data, storage rules, and slotting parameters within the Warehouse Management System (WMS). Support warehouse layout design, automation initiatives, and continuous improvement projects to ensure safe, efficient, and scalable operations. Measure and report on space utilization, slotting effectiveness, replenishment activity, and productivity outcomes. Productivity & Continuous Improvement Measure and analyze labor productivity across departments, shifts, facilities, and operational processes. Identify bottlenecks and opportunities to improve workflow, resource utilization, and operational efficiency. Develop performance benchmarks and support continuous improvement initiatives across Distribution Centre operations. Support process engineering and continuous improvement initiatives by analyzing and optimizing end-to-end distribution processes to enhance productivity, space utilization, work-flow efficiency, and overall operational performance. About You: You have a bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Industrial Engineering, Data Analytics, or a related field. (An equivalent combination of education and experience will also be considered.) You bring 3+ years of experience in distribution, warehousing, logistics, supply chain, inventory management, or a similar operational environment. You have experience developing and maintaining operational reports, dashboards, and key performance indicators (KPIs) to support business performance. You are highly analytical and can interpret operational, inventory, productivity, and service performance data to identify trends and support decision-making. You are proficient with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, and data analysis tools such as Microsoft Excel and Power BI. You have a solid understanding of warehouse operations, inventory management, slotting strategies, capacity planning, and continuous improvement practices. You have experience supporting warehouse optimization initiatives, productivity improvements, or automated distribution environments, which would be considered an asset. You hold, or are working toward, professional certifications such as CSCP, CPIM, SCMP, Lean Six Sigma, or PMP, which would be considered assets. You are recognized for your strong analytical, communication, problem-solving, and stakeholder management skills Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work. ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process. Thank you to all interested candidates, only those selected for an interview will be contacted.

What you’ll do

The DC Operations Analyst is responsible for monitoring and reporting on Distribution Centre performance across inventory, service, and productivity metrics. They provide actionable insights to support operational excellence, inventory optimization, and continuous improvement initiatives.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 3 years of experience in warehousing, logistics, or supply chain environments. Proficiency in WMS, ERP systems, and data analysis tools like Excel and Power BI is required.

Listed skills

• Continuous Improvement · Preferred
• Power BI · Preferred
• Process Optimization · Preferred
• Problem solving · Preferred
• Supply chain management · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Logistics · Preferred
• Inventory management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Analysis
• Warehouse Management Systems
• Inventory Management
• KPI Tracking
• Operational Reporting
• Capacity Planning
• Supply Chain Management
• Logistics
• Microsoft Excel
• Power BI
• Continuous Improvement
• Warehouse Slotting
• Process Optimization
• Stakeholder Management
• Problem Solving
• Analytical Skills
• Operational Efficiency
• Supply Chain
• Inventory Monitoring
• Workflow Management
• Warehouse Automation
• Warehouse Operations
• Data Analysis Tools
• Planning
• Automation
• Construction
• Business Administration
• Dashboard
• Certified in Planning and Inventory Management
• Decision Making
• Customer Service
• Communication
• Continuous Improvement Process
• APICS Certified Supply Chain Professional
• Enterprise Resource Planning
• Forecasting
• Order Fulfillment Management
• Warehousing
• Scalability
• Industrial Engineering
• Plumbing
• Inventory Control
• Inventory Turnover
• Key Performance Indicators (KPIs)
• Workforce Productivity
• Lean Six Sigma
• New Product Development
• Operational Data Store
• Operational Excellence
• Operations Management

Job areas

• Logistics
• Data & Analytics
• Manufacturing
• Management & Leadership
• Engineering
• DC Operations Manager
• Operations Analyst (General)
• Management and Organization Analysts
• Operations Research Analysts

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