Sales Associate-Retail

Job summary

Provide exceptional customer service to build long-term loyalty and resolve issues effectively at the store level. Perform operational tasks including POS transactions, shipment receiving, and maintaining visual store standards.

Job details

NATURE & SCOPE: We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life. WHAT WE’RE LOOKING FOR? To be successful, you’ll need to possess: Retail experience preferably in apparel. Demonstrated ability to develop relationships with customers. Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation. Self-starter and uses good judgment in all situations. Excellent presentation skills in a retail environment. Upbeat, optimistic, passionate and friendly. Ability to understand the needs of the customer Ability to build buy-in to an idea, a decision, an action, a product, or a service. THE IMPACT YOU'LL HAVE This is an opportunity to shape our company’s future by: Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained. Resolving customer issues effectively at store level in a timely and positive manner. Be a team player and contribute to the stores’ success. Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep. Keep current on our product and service updates. Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays. Adhere to all Loss Prevention policies as per guidelines and policies. SOUND LIKE YOU? APPLY NOW! We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

What you’ll do

Provide exceptional customer service to build long-term loyalty and resolve issues effectively at the store level. Perform operational tasks including POS transactions, shipment receiving, and maintaining visual store standards.

Requirements

Candidates should have retail experience, preferably in apparel, with a demonstrated ability to build customer relationships. Must be a self-starter with strong presentation skills and knowledge of retail operation concepts.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Sales
• Customer Relationship Management
• Cash Handling
• Merchandise Presentation
• POS Systems
• Loss Prevention
• Visual Merchandising
• Customer Service
• Conflict Resolution
• Inventory Replenishment

Job areas

• Retail
• Sales
• Customer Service & Support

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