Inside Technical Sales Representative

Job summary

Manage inbound inquiries and RFQs by interpreting technical documents to provide accurate fabrication quotes. Coordinate between sales, operations, and quality departments to ensure customer requirements and delivery schedules are met.

Job details

Summary Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry. Join our team as an Inside Technical Sales Representative, where you'll engage with customers via phone and email, collaborating with internal and external partners to meet their needs. You'll conduct technical sales briefings and research customer specifications to tailor product solutions. This position is based out of our Apogee Steel Fabrication location in Mississauga, ON. Roles And Responsibilities Manage inbound inquiries and requests for Quotes (RFQs) Interpret and qualify customer-provided documents such as prints, CAD files, and specifications Assemble accurate technical fabrication quotes, including pricing and availability Order entry and CRM maintenance to ensure accuracy Conduct pro-active customer follow ups and maintain accounts Manage part specific supply chains by utilizing internal and external processing assets to meet customer quality and delivery requirements Support contunous improvement initiatives across sales and operational functions Communicate issues, risks, delays or changes that could impact customer orders or operational performance Coordinate between departments - sales, operations, quality, outside service providers, shipping and receiving All other duties as assigned Requirements High school diploma or GED required, Bachelor's degree in Engineering or equivalent preferred 1-3 years of sales experience in the metal industry 1-3 years experience in sales or customer service is an asset Print reading required. CAD or drafting experience a plus Must have a full understanding of tolerances, materials, specifications, and processing options Experience with SAP is highly preferred MS Office software skills required, including Outlook, Word, and Excel Working knowledge of geometry, strong math skills, and a technical aptitude Ryerson Canada is an Equal Opportunity Employer. We are committed to representing the diverse communities we serve. That’s why we encourage applications from visible minorities, aboriginal people, women, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Salary: $50,000-$74,0000 annually. A starting salary higher than $50,000 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale. Ryerson Canada, Inc does not use AI to screen, assess or select applicants. This posting is for an existing vacancy.

What you’ll do

Manage inbound inquiries and RFQs by interpreting technical documents to provide accurate fabrication quotes. Coordinate between sales, operations, and quality departments to ensure customer requirements and delivery schedules are met.

Requirements

Requires a high school diploma with a bachelor's degree in Engineering preferred and 1-3 years of sales experience in the metal industry. Must possess strong print reading skills and a deep understanding of materials, tolerances, and processing options.

Listed skills

• Customer service · Preferred
• Supply chain management · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Sales
• Print Reading
• CAD
• SAP
• CRM Maintenance
• Customer Service
• Technical Fabrication Quoting
• Supply Chain Management
• Microsoft Office
• Geometry
• Mathematics
• Technical Aptitude

Job areas

• Sales
• Manufacturing
• Engineering
• Customer Service & Support