Retail Sales Manager

Job summary

The role involves directing daily operations, managing staff, and procuring merchandise for resale. Additionally, the manager is responsible for implementing marketing strategies and resolving customer complaints.

Job details

Overview Languages English Education Bachelor's degree Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Plan and organize daily operations Manage staff and assign duties Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers

What you’ll do

The role involves directing daily operations, managing staff, and procuring merchandise for resale. Additionally, the manager is responsible for implementing marketing strategies and resolving customer complaints.

Requirements

Candidates must possess a Bachelor's degree and have between 1 and 2 years of relevant experience. Proficiency in English is required for this on-site position.

Listed skills

• Control · Preferred
• Customer service · Preferred
• staff · Preferred
• Sales · Preferred
• Communication · Preferred
• complaints · Preferred
• Customer · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Merchandise Procurement
• Marketing Strategy
• Staffing Requirements
• Customer Conflict Resolution
• Recruitment
• Price and Credit Policies

Job areas

• Retail
• Management & Leadership
• Sales
• Food & Beverage
• Customer Service & Support