Salary Range

A1-II $22.07 – 29.05

FTE

Full-time, Temporary 6 months

Start Date

January 12, 2026

Location

Edmonton Community Health Hub

Program Overview

Do you enjoy doing a wide variety of administrative tasks that provide good client service? Do you enjoy hands on work with patients? If the answer to these questions is Yes! this may be the job for you!

The Clinical & Administrative Coordinator position provides a broad range of clerical and administrative support to help patients access PCN services. This includes processing referrals from member physicians, reception coverage, and assisting several on-site specific programs and clinics.

This role will support and report to the Manager, Clinical Services and is based out of the Edmonton Community Health Hub location.

Position

Administrative Support:

• Process referrals received from member physicians
• Schedule and confirm appointments
• Maintain, organize and enter patient information in the EMR
• Manage and update individual clinician, group and on-site physician’s schedules
• Administer and manage all inbound/outbound fax and mail
• Receive, process and record all incoming calls
• First point of contact for all patient inquiries

On-Site Physician Support:

• Escort patients to their appointment
• Assist with various medical and surgical procedures
• Maintain and order medical and office supplies

Reception & Scheduling:

• Greet and respond to telephone, email and in-person inquiries
• Receive and record payment for services
• Check-in and direct clients to appropriate areas
• Take and record telephone, email or written messages

Report to

Manager, Clinical Services

Education

• High School Diploma or equivalent is required
• Medical Office Administration (MOA) Diploma or Unit Clerk Diploma in preferred
• Combination of education and experience appropriate to the position will be considered

Experience

• At least two (2) years’ experience in a PCN and/or medical setting, particularly in community health, is an asset
• Experience with Alberta Health billing preferred
• Experience with transcription is preferred
• Demonstrated knowledge/expertise at an advanced level with Microsoft office applications (outlook, Calendar, Word, Excel and Power Point)
• High awareness of the programs and services of Alberta Health Services and other agencies available in the community is an asset

Skills

• Knowledge of minor medical procedures is preferred
• Knowledge of MedAccess (EMR) and Alberta NetCare
• Demonstrates common understanding of medical terminology required
• Ability to organize time, multi-task and set priorities to meet various deadlines and maintain a flexible schedule
• Able to work with minimal supervision, organizational skills and ability to prioritize

Application

Please forward your resume with cover letter via our website: www.enpcn.com/careers

Dated

December 16, 2025

Days/Hours of Work

38.75 hrs/week.

Closing date

December 31, 2026

PLEASE NOTE: Employment is contingent on a successful current Criminal Background Check and References. The Edmonton North Primary Care Network offers competitive salaries

While we appreciate all interest in our posted positions, only those chosen for an interview are contacted.

Equity and Diversity are essential to our organization. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the Alberta Human Rights Act, including sex, sexual orientation, gender identity or expression, racialization, disability, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.