CMHC, General Mental Health

Job summary

The Community Mental Health Counsellor provides intensive, strengths-based case management and counselling to clients experiencing mental health challenges and housing instability. Responsibilities include developing treatment plans, conducting home visits, and acting as a liaison to support housing maintenance and eviction prevention.

Job details

Position Summary: This is a contract position until April 14, 2027. Reporting to the Program Manager, the Community Mental Health Counsellor will be responsible for supporting and counselling clients experiencing mental health challenges and housing instability within the community. They will understand mental health symptoms, their effects, and their treatment, and offer intensive, strengths-based case management with a focus on housing stability in a community setting. Duties and Responsibilities * Client Centered Care- plan, develop, implement, and evaluate treatment plans within a community setting, alongside clients to address unique needs * Assist with activities of daily living, conflict resolution, and crisis avoidance through ongoing home visits * Provide comprehensive, holistic, and person/family centered access to services * Use standardized assessment tools designed to improve and/or stabilize client’s physical and mental health, foster independence, and promote participation and integration into the community * Support individuals with securing, maintaining, and sustaining housing * Act as liaison to enhance Landlord engagement and work with a focus towards eviction prevention * Partner with clients and their families as members of the health care team * Develop and maintain a community resource network * Refer to partnering organizations and provide linkages to community supports * Work independently and collaboratively within a multidisciplinary team to carry out mental health recovery and support * You may be required to administer naloxone in response to suspected opioid overdoses, and must complete appropriate training to recognize overdose symptoms, safely administer naloxone via nasal spray or injection, and follow emergency protocols including contacting emergency services. You will receive training within the first eight weeks of employment. Qualifications * Post-secondary education in Social Work, Health Services, Psychology or equivalent * 3+ years providing Mental Health assessments and/or case management; experience in Dual Diagnosis preferred * Demonstrated knowledge of serious mental illness, concurrent disorders, harm reduction, and experience with intake services * Experience working with the homeless population * Knowledge and best evidence-based practice for mental health services, including Recovery Oriented Intensive Case Management and Housing First * Excellent assessment, risk management, and crisis intervention * Expertise in collaboration with healthcare services * Knowledge of MS Suite (Word, Excel, Power Point and Outlook) * A vehicle, valid driver’s license, and insurance coverage in alignment with SHIP policy * Valid Certification in First Aid & CPR * Training in ASIST and CPI Working Conditions and Physical Requirements * Hours are typically from Monday – Friday, 8:30am – 4:30pm but may vary depending on client needs * Contract position until April 14, 2027 * Average amount of physical effort is required * Able to sit/stand for prolonged periods of time * Able to answer and communicate telephone calls and general computer use * Able to lift up to 20lbs (product, documents, etc.) * Vehicle travel to sites for visits/walk-throughs and open doors as required Ship Values * Compassion, Hope, Inclusive, Respect, Professional About Us Services and Housing In the Province (SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas. Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism. Our organization has supported the region for over 35 years and employs over 550 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families. Accessibility “SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”. Why Work For Us? Work-Life Balance SHIP believes a healthy work-life balance is essential for both professional success and personal well-being. We strive to create a company culture that values and supports the well-being of our employees, while also pushing innovation in our organization Our Vision Quality Housing, Quality Services, Quality Lives Our Mission To increase quality of life through health services and housing supports that promote mental and physical health and wellness Our Culture Leader and innovative partner in the community. Our programs welcome employees into our caring, compassionate, and innovative culture. We listen; we know what it means, and why it matters. Our Commitment People are at the forefront of our success. Below are just a few ways our full-time permanent staff have personal and professional success: * Competitive Salaries with Annual Performance Reviews * Comprehensive Health Plans * Group RRSP (5% Employer Contributions) * 12 Paid Health, Wellness, and Sick Days * 10 Paid Vacation Days * 3 Paid Personal/Floating Holidays * Generous Parental and Family Leave * Learning and Development Opportunities * Travel Allowances * Employee Assistance Program * Company Culture to be Proud of * Possibility to Create a Real Impact 35+ Years focused on Clients, Tenants, Staff, and Families 5,000+ Clients and Residents served annually 20+ Programs and Service offerings in Southern Ontario 500+ Dedicated, Respectful, Compassionate and Professional Employees Include shift schedule English (CA) Monday to Friday, 8:30 am - 4:30 pm Include budgeted hours English (CA) Union | 37.5 hours / week Monday – Friday, 8:30am – 4:30pm Union | 37.5 hours per week

What you’ll do

The Community Mental Health Counsellor provides intensive, strengths-based case management and counselling to clients experiencing mental health challenges and housing instability. Responsibilities include developing treatment plans, conducting home visits, and acting as a liaison to support housing maintenance and eviction prevention.

Requirements

Candidates must possess post-secondary education in Social Work, Psychology, or a related health field along with at least three years of relevant experience. Proficiency in mental health assessments, crisis intervention, and knowledge of housing-first practices is required, along with a valid driver's license and vehicle.

Benefits

• Competitive Salaries • Annual Performance Reviews • Comprehensive Health Plans • Group RRSP • Paid Health, Wellness, and Sick Days • Paid Vacation Days • Paid Personal/Floating Holidays • Parental and Family Leave • Learning and Development Opportunities • Travel Allowances • Employee Assistance Program

Listed skills

• First Aid · Preferred
• crisis intervention · Preferred
• CPR · Preferred
• Risk Management · Preferred
• case management · Preferred
• housing support · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mental Health Counselling
• Case Management
• Crisis Intervention
• Risk Management
• Housing Support
• Harm Reduction
• Assessment Tools
• Conflict Resolution
• Treatment Planning
• Naloxone Administration
• Community Resource Networking
• Intake Services
• Dual Diagnosis
• First Aid
• CPR
• ASIST
• Performance Review
• English Language
• Innovation
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Outlook
• Strategic Partnership
• Program Management
• Professionalism
• Valid Driver's License
• Employee Assistance Programs
• Activities Of Daily Living (ADLs)
• Compassion
• Mental Health
• Office Administration
• Lifting Ability
• Social Work
• Psychology
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Evidence-Based Practice
• Disabilities
• Healthcare Services
• Community Mental Health Services
• Community Mental Health
• Service Offerings
• Mental Health Assessments
• Mental Diseases

Job areas

• Social Services
• Healthcare
• Mental Health Counselor
• Mental / Behavioral Health Counselor
• Social Work and Counselling Professionals
• Mental Health Counselors
• Substance Abuse, Behavioral Disorder, and Mental Health Counselors