Pharmacovigilance Specialist

Job summary

The Pharmacovigilance Specialist facilitates guidance for the PV team, manages case reconciliation, and performs quality control checks. They act as the primary liaison between patient-facing staff, internal departments, and pharmaceutical companies regarding adverse events.

Job details

Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians. Why this role is important? Why work at Specialty Health Network? Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training and development and many more perks! Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making your career opportunities within our larger organization - endless! Want to work for a growing fast paced Canadian organization within the pharmaceutical industry? Specialty Health Network (SHN), a division of Shoppers Drug Mart is hiring! As an organization, our goal is to become Canada’s top Specialty Healthcare provider while offering an awesome and forward thinking work environment for our colleagues! As you may already know, Shoppers Drug Mart (SHN’s parent company) was acquired by Loblaw in 2014 – the largest employer in Canada! Being part of a 200,000 employee enterprise means your future career path opportunities are endless! We are looking for people with the same CORE values we have (Care, Ownership, Respect and Excellence). If this sounds like a place you would like to be, please read on. Basic Function The Pharmacovigilance Specialist is responsible for facilitating questions and providing guidance to our Pharmacovigilance team, while playing an active role on the team reconciling cases, QC checks, supports with audits, inspections, contracts and agreements. The ideal candidate will play a key role in on-going risk balance, specific for the various products in which we support. Nature and Scope The Pharmacovigilance Specialist will be the key liaison between patient-facing staff, internal departments and the pharmaceutical companies in regard to adverse events. The Pharmacovigilance Specialist will develop and maintain tracking and trending reports for the pharmacovigilance department. What You Will Do Comply with Good Documentation Practices by ensuring the consistency and accuracy of all patient records as well as all other documents Perform and document reconciliation reports. Perform and document routine Source Data Verification Checks Support investigations of Non-Conformance Reports for late PV reporting Help develop and implement CAPAs to ensure compliance with program requirements Review and update Standard Operating Procedures, Work Instructions and Reference Documents as required Deliver program specific AE/PV training to new members of the team (PCSs, Reimbursement, Case Managers) Support the Manager, Pharmacovigilance with assigned tasks Act as resource person for all functional areas regarding AE/PV reporting requirements Liase with customers Prepare clear periodic reports Support Customer audits What You Will Need University Degree in Health Sciences Three (3) to Five (5) years of Pharmacovigilance experience Good knowledge of Canadian GMPs, GXP, Health Canada Good Pharmacovigilance Practices, guidelines and regulations Must have the ability to multitask, prioritize and schedule daily activities while with short lead times and changing customer demands Ability to keep tight deadlines. Good knowledge of Microsoft Word, Excel, and PowerPoint in a Windows environment Organizational skills with a strong and proven attention to detail and ability to manage several projects or tasks at once; results oriented Excellent oral and written communication skills and facilitation skills & the ability to work at all levels of an organization in English, French is an asset Team spirit, open-mindedness and ability to communicate effectively with tact and diplomacy Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, co-workers, customers and community. How You’ll Succeed At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. Employment Type Full time Type Of Role Regular Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us. Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application. Hiring Range / Échelle Salariale à L’embauche $60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste. #EN #SS #ON

What you’ll do

The Pharmacovigilance Specialist facilitates guidance for the PV team, manages case reconciliation, and performs quality control checks. They act as the primary liaison between patient-facing staff, internal departments, and pharmaceutical companies regarding adverse events.

Requirements

Candidates must hold a university degree in Health Sciences and possess 3 to 5 years of pharmacovigilance experience. Proficiency in Canadian GMPs, GXP, and Health Canada guidelines is required.

Benefits

• Competitive salaries • Benefit package • Shoppers Drug Mart discount • Goodlife gym discount • RRSP/Pension plans • Employee share ownership plan • Professional training and development

Listed skills

• written communication · Preferred
• Microsoft Excel · Preferred
• Quality Control · Preferred
• Multitasking · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Pharmacovigilance
• Case Reconciliation
• Quality Control
• Audit Support
• Risk Balance
• Good Documentation Practices
• Source Data Verification
• CAPA Implementation
• SOP Development
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Oral Communication
• Written Communication
• Facilitation Skills
• Multitasking

Job areas

• Healthcare
• Science & Research
• Retail
• Management & Leadership
• Manufacturing