Senior Quality Assurance Technician (AM)

Job summary

The Senior Quality Assurance Technician is responsible for training and supervising QA staff while maintaining HACCP and food safety programs. They also manage regulatory compliance, customer complaints, and cross-functional initiatives to ensure product quality and process improvement.

Job details

Position Summary: Reporting to the Manager, QA, the Senior Quality Assurance Technician is responsible to train and supervise Salaried QA Technicians. Ensure that tasks are conducted consistently, efficiently and meet the needs of the business. Responsible for the development, implementation, maintenance of all quality assurance, and HACCP programs. Responsible for food safety and regulatory compliance to ensure that the objectives for food safety and regulatory compliance meet or exceed regulatory agency’s requirements, company standards, and customer requirements. Work Schedule: 4days/week (Mon -Thur) / 10hours per day. AM Shift: 6am to 4pm Key Accountabilities: Investigate QA/FS Issues. Work with cross functional team to ensure proper completion of NCRs and Supplier Incidents (i.e identify root cause, corrective actions, preventative measures and effectiveness checks) Verification of HOLD and RELEASE. Issue and follow-up on daily QA shift report and HOLD Report. Planning QA staffing requirements according to staffing levels and production demands, including approving of Over Time hours on a weekly basis and vacation scheduling. Coordinate in house lab testing schedules and procedures as required. Maintain, update and ensure consistent execution of current QA programs and internal SOPs. Assist with HACCP and BRC’s program updates, maintenance, verifications and function as a cross-functional liaison to ensure the plant is meeting regulatory and compliance requirements for all stakeholders. Assist with third party audits (HACCP, CVS, BRC’s, or customer) Manage Customer Complaints ie. review with cross functional team, follow up and issue any corrective actions, timely responses to the CSR. Ensure that pest control program is being maintained and liaise with operator to ensure that all BRC’s and regulatory items are being met. Review of Raw Material Specifications and Customer Specifications and ensure conformance. Developing a constructive work environment through excellent interpersonal, team building skills, open communications, encouraging input Maintaining an attitude of continuous process improvement and training of employees at hourly and salary levels. Take lead on executing various initiatives to improve the quality and safety of our process and products. Other duties as assigned. Requirements: Degree in Food Science or a related discipline/experience Minimum of 5 years of proven experience in similar supervisory role in food/manufacturing. Proven experience managing a team Strong knowledge of Statistical Process Control, GMPs, Quality regulatory requirements and systems HACCP Certification considered an asset Strong analytical and communication skills Proficient in MS Office Applications (Word, Excel, Power Point, Outlook. Hiring Range: CAD $56,523 - $75,458 Bonus: This position is eligible for a bonus up to 7% of base salary subject to the plan terms and conditions. Please note that the expected hiring range provided is derived from a group of like roles within Sofina. The final offer amount for this role will be dependent on geographical region, applicable experience, skillset of the candidate and internal equity. This position is currently an active vacancy. # SFOO Sofina Foods Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.

What you’ll do

The Senior Quality Assurance Technician is responsible for training and supervising QA staff while maintaining HACCP and food safety programs. They also manage regulatory compliance, customer complaints, and cross-functional initiatives to ensure product quality and process improvement.

Requirements

Candidates must hold a degree in Food Science or a related discipline and possess at least 5 years of supervisory experience in food manufacturing. Strong knowledge of quality regulatory systems, statistical process control, and proficiency in MS Office are required.

Benefits

• Bonus

Listed skills

• Quality assurance · Preferred
• Regulatory Compliance · Preferred
• Food safety · Preferred
• MS-Office · Preferred
• Root Cause Analysis · Preferred
• Team building · Preferred
• Supervision · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality Assurance
• HACCP
• Food Safety
• Regulatory Compliance
• Supervision
• Statistical Process Control
• GMPs
• Auditing
• Root Cause Analysis
• Corrective Actions
• SOP Development
• Team Building
• MS Office
• Process Improvement
• Pest Control Management
• Food Science
• Hazard Analysis And Critical Control Point (HACCP) Certification
• Food Manufacturing
• Planning
• Raw Material Specification Management
• Microsoft Excel
• Communication
• Continuous Improvement Process
• Food Safety And Sanitation
• Hazard Analysis And Critical Control Points (HACCP)
• Laboratory Testing
• Microsoft Outlook
• Pest Control
• Microsoft PowerPoint
• Regulatory Requirements
• Safety Assurance
• Statistical Process Controls
• Scheduling

Job areas

• Manufacturing
• Food & Beverage
• Management & Leadership
• Science & Research
• Quality Assurance Technician
• Quality Technician (General)
• Product Graders and Testers (except Foods and Beverages)
• Inspectors, Testers, Sorters, Samplers, and Weighers

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