Room Attendant (Full-time)

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). What this role is all about Room Attendant What this role is all about Clean, comfortable, and welcoming guest rooms are at the heart of every great stay — and our Room Attendants help create those experiences every single day. As a Room Attendant, you’ll help ensure guest rooms and hotel spaces are spotless, refreshed, and ready to welcome guests with the warmth and care that defines our People People culture. This role is perfect for someone who takes pride in their work, enjoys staying active, and thrives in a fast-paced hospitality environment. If you’re dependable, detail-oriented, and passionate about hospitality — we’d love to meet you. What you’ll be doing Anticipated Pay Range & Additional Job Information Pay Range: $23.27 to $25.86/hour pay rate outlined follows contract requirements. Union/Non-Union: This is a unionized role. Job vacancy: This is an active posting and is a not new position. Go Beyond @SonestaHotels WHO WE ARE We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do. Accessibility for Ontarians with Disabilities Act (AODA) The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you need accommodation, please let Human Resources know. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the following protected grounds under The Ontario Human Rights Code or any other characteristic protected by local, Provincial, or Federal laws, rules, or regulations. * Age * Ancestry, colour, race * Citizenship * Ethnic origin * Place of origin * Creed * Disability * Family status * Marital status (including single status) * Gender identity, gender expression * Receipt of public assistance (in housing only) * Record of offences (in employment only) * Sex (including pregnancy and breastfeeding) * Sexual orientation. How we reward you At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer: Salaried FTE Benefits * Food and Beverage Discount * RRSP Match * Drycleaning * Competitive Medical and dental benefits * Competitive Extended health care coverage * Various employee perks and benefits * Tuition reimbursement * Employee Assistance Program * Competitive Short- and Long-term disability program * Paid vacation * Paid sick days * Employee discounted hotel rate- for all Brands within the company Unionized FTE Benefits * Food and Beverage Discount * RRSP Match * Tool and shoe reimbursement * Competitive Medical and dental benefits * Competitive Extended health care coverage * Various employee perks and benefits * Tuition reimbursement * Employee Assistance Program * Competitive Short term disability * program * Paid vacation * Paid sick days * Employee discounted hotel rate- for all Brands within the company Unionized PTE Benefits * Food and Beverage Discount * Employee discounted hotel rate * Tool and shoe reimbursement * Various employee perks and benefits * Employee Assistance Program Our Commitment to You Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Before You Apply To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

The Room Attendant is responsible for cleaning and sanitizing guest rooms and public areas to ensure high standards of guest satisfaction. They also manage laundry operations and report any maintenance issues or safety concerns to the management team.

Previous housekeeping experience and a background in the extended stay industry are preferred. Candidates must be physically capable of lifting up to 75 pounds and available to work flexible shifts including mornings, evenings, weekends, and holidays.

• Food and beverage discount • RRSP match • Tool and shoe reimbursement • Medical and dental benefits • Extended health care coverage • Tuition reimbursement • Employee assistance program • Short-term disability program • Paid vacation • Paid sick days • Employee discounted hotel rate

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• CleaningPreferred
• HousekeepingPreferred
• Attention to detailPreferred
• Safety CompliancePreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Housekeeping
• Cleaning
• Sanitizing
• Laundry operations
• Customer service
• Attention to detail
• Time management
• Communication
• Teamwork
• Safety compliance
• Problem solving
• Bed-Making
• Resilience
• Basic Reading
• Basic Writing
• Management
• Commercial Cleaning
• Employee Assistance Programs
• English Language
• Linens
• Mathematics
• Coordinating
• Customer Complaint Resolution

• Hospitality
• Customer Service & Support
• Trades
• Room Attendant
• Maid / Housekeeping Staff
• Domestic Housekeepers
• Maids and Housekeeping Cleaners

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week