Entry Level Training Associate | Work From Home

Position Summary We’re looking for motivated, service-focused individuals to join our growing team in Sales & Customer Service Representative positions. This role is ideal for someone who enjoys working with people, communicates confidently, and is interested in building a long-term career with opportunities for professional and leadership growth. You’ll work directly with individuals and families who have requested information about supplemental benefit programs, helping them understand their available options and providing professional support throughout the process. About the Organization For more than 68 years, our organization has helped provide supplemental benefit programs to working families across North America. We work with thousands of labor unions, associations, and organizations, representing millions of members. Our programs are designed to provide members and their families with long-term protection that can remain in place even when traditional workplace benefits change or end due to retirement, career transitions, or other circumstances. Our continued growth has created opportunities for individuals looking to develop their communication, customer service, sales, and leadership skills in a supportive environment. What You'll Be Doing Your day-to-day responsibilities may include: Connecting with individuals who have requested benefit information Handling inbound and outbound communication Scheduling and conducting virtual appointments Presenting and explaining available benefit programs Answering questions and helping members understand their options Completing applications and required documentation Maintaining accurate and organized client records Providing follow-up support when needed Participating in ongoing training and professional development Developing leadership and team-management skills as you progress What We Offer Remote work-from-home opportunity Flexible scheduling Weekly compensation and performance-based bonuses Long-term earning potential Residual income opportunities Comprehensive training provided Hands-on coaching and mentorship Health benefit options Leadership development Performance-based advancement opportunities Long-term career progression Recognition and incentive programs Opportunities to qualify for company-sponsored travel and events Minimum Qualifications Strong communication and interpersonal skills Professional and service-oriented attitude Good organizational and time-management abilities Basic computer proficiency Self-motivated and comfortable working independently Must be able to pass a background check High school diploma or equivalent Customer service, retail, or sales experience is an asset but not required Start Your Next Career Previous industry experience is not required. We provide the training, resources, and ongoing support needed to learn the position and develop professionally. If you’re motivated, enjoy helping people, and are looking for a flexible career with opportunities for income and advancement, we encourage you to apply. All interviews are conducted virtually through video conferencing.

The role involves connecting with individuals to explain supplemental benefit programs and conducting virtual appointments to assist members. Responsibilities also include managing client records, completing documentation, and participating in ongoing professional development.

Candidates must possess strong communication and organizational skills, along with basic computer proficiency. A high school diploma or equivalent is required, and the ability to pass a background check is mandatory.

• Remote work-from-home opportunity • Flexible scheduling • Weekly compensation • Performance-based bonuses • Residual income opportunities • Comprehensive training • Hands-on coaching and mentorship • Health benefit options • Leadership development • Performance-based advancement opportunities • Recognition and incentive programs • Company-sponsored travel and events

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• LeadershipPreferred
• SalesPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Communication
• Customer service
• Sales
• Leadership
• Time-management
• Organizational skills
• Computer proficiency
• Interpersonal skills
• Problem-solving
• Client relations
• Self-Motivation
• Customer Service
• Information Processing
• Interpersonal Communications
• Labor Unions
• Leadership Development
• Mentorship
• Coaching
• Time Management
• Team Management
• Video Conferencing
• Scheduling

• Sales
• Customer Service & Support
• Management & Leadership
• Administrative
• Training Associate
• Healthcare Customer Service Representative
• Insurance Representatives
• Customer Service Representatives

Minimum education

High school

Minimum experience

0+ years

Apply by

Nov 21, 2026

Posting language

English

Working hours

40 hours per week

Location requirements

Country, CA