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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Night Auditor is responsible for reconciling daily revenue, processing payments, and preparing management reports. They also serve as the primary point of contact for guests during overnight shifts and assist with front office operations.
Job details
Join the Front Office team at Sparkling Hill Resort! We have a position available for a service oriented individual for the full-time position of Night Auditor. Staff Housing is potentially available in shared rooms for full time employees working 40 hours per week. Please inquire during your interview if interested. Perks & Benefits: Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include: * Deeply discounted room rates available to team members * Discounts on gift shop retail, food and spa treatments * Extended health benefits * Monthly employee incentives * Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry The Night Auditor responsibilities include: * Ensure the current day's revenue balances are reconciled, the payments to the guest ledger are processed * Prepare daily management reports as required * Complete system back-ups as required * Balance and verify the summary of daily transactions in the hotel and ensure that the hotel's computer systems are readied for the next day's business * Balance and audit all Front Office postings and settlements * Verify that all departments have posted all their revenues * Reconcile the food and beverage point of sale system, for each outlet, to the PMS system; record and adjust entries * Be the main point of contact for guests during overnight shifts * Answer internal and external phone calls and be able to book guest reservations * Assist Reception team members with check ins and check outs * Assist with guest requests and needs * Other duties as assigned Qualifications: * Previous front office experience is preferred, but not required * Computer literate in Microsoft Window applications and relevant computer applications required * Excellent communication and organizational skills * Strong interpersonal and problem solving abilities * Highly responsible and reliable * Ability to work cohesively as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times * Must be able to work weekends and holidays Qualified applicants may submit their application online, incl. a resume and cover letter, to Ms. Toni Williams-Gibbs, Guest Experience Manager. Only candidates selected for interviews will be contacted. Job Types: Full-time, Permanent Benefits: * Company events * Dental care * Disability insurance * Discounted or free food * Extended health care * Life insurance * Store discount * Vision care Ability to commute/relocate: * Vernon, BC: reliably commute or plan to relocate before starting work (required) Licence/Certification: * First Aid Certification (preferred) Work Location: In person
What you’ll do
The Night Auditor is responsible for reconciling daily revenue, processing payments, and preparing management reports. They also serve as the primary point of contact for guests during overnight shifts and assist with front office operations.
Requirements
Previous front office experience is preferred but not required, along with computer literacy in Microsoft Windows applications. Candidates must possess strong communication and organizational skills and be available to work weekends and holidays.
Benefits
- Discounted room rates
- Retail discounts
- Food discounts
- Spa treatment discounts
- Extended health benefits
- Monthly employee incentives
- Company events
- Dental care
- Disability insurance
- Life insurance
- Vision care
Listed skills
- Problem solving · Preferred
- Reliability · Preferred
- Management Reporting · Preferred
- interpersonal skills · Preferred
- Communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Front office operations
- Revenue reconciliation
- Management reporting
- System back-ups
- Transaction auditing
- Point of sale reconciliation
- Guest services
- Reservation management
- Communication
- Organizational skills
- Interpersonal skills
- Problem solving
- Microsoft Windows
- Reliability
- Guest Ledgers
- Management Reporting
- Organizational Skills
- First Aid Certification
- Auditing
- Customer Service
- Computer Literacy
- Discounts And Allowances
- Optometry
- Front Office
- Problem Solving
- Telephone Skills
- Point Of Sale
- Reservations
Job areas
- Hospitality
- Customer Service & Support
- Finance & Accounting
- Administrative
- Night Auditor
- Receptionists (general)
- Hotel, Motel, and Resort Desk Clerks
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