Menswear Specialist (Hourly Plus Comission)

Job summary

Assist in-store customers with product selection, styling, garment fit, alterations, and the made-to-measure process, while processing orders and payments. Help meet sales targets, maintain the store, and share customer insights with product, marketing, and technology teams.

Job details

We are looking for a Menswear Specialist to take our In-Store experience to the next level. You will help our customers find the perfect outfit for any occasion and find the perfect fit. You will be an expert all that is menswear and trusted resource. You have a strong passion, a strong work ethic, excellent communication skills, high levels of patience and selling skills are paramount to this position. About Us SPIER & MACKAY set out to make luxury suits, shirts and ties more affordable coupled with easy, friendly service. Our vertical model (from factory to you, no in-between) has allowed us to achieve that goal in very short order. As the one of the only Canadian based menswear companies that caters to a full spectrum of both Off the Rack and Custom made clothing, we offer a great potential for growth through all channels as well as in all positions. Better Quality, Better Fit, Excellent Service all at an Incredible Value – That is what is at the core of SPIER & MACKAY. Responsibilities Serve In-store customers with advise, purchase decisions, fittings and alteration markings. Greet, educate and aid customers in product selection and garment fit. Engage customers and create a friendly, welcoming and relaxed atmosphere. Know our product offerings and technology inside and out in order to offer style advice and help customers find what products are suitable to fill their particular needs. Provide thoughtful, strategic insight regarding customer needs to our product, marketing, and technology teams based on direct interactions with customers. Guide customers through our custom made-to-measure process as well as take measurements and orders. Process Orders and Run payment transactions in store. Work with management to achieve and surpass weekly and monthly sales targets. Aid in store merchandising and maintenance. The Ideal Candidate We are looking for someone with a passion and eye for fashion, specifically in menswear. You have superior communication skills and past experience directly interacting with customers. You have a strong will to work hard and learn all about menswear. You are friendly, open and work well in a team environment. You have a demonstrated ability to communicate clearly and build connections with others.. If you do not have service experience, be prepared to share with us why your background will provide relevant experience to succeed with us. Minimum Requirements College Diploma or Equivalent. Min. 2 years customer service experience (preferable previous experience in Menswear) Microsoft Office (Word, Excel, Outlook), Internet, Social Media High attention to detail. Good Phone Manners Pleasant Attitude Self Starter Industry Apparel & Fashion Employment Type Full-time Industry Apparel & Fashion Employment Type Full-time & Part-time

What you’ll do

Assist in-store customers with product selection, styling, garment fit, alterations, and the made-to-measure process, while processing orders and payments. Help meet sales targets, maintain the store, and share customer insights with product, marketing, and technology teams.

Requirements

Requires a college diploma or equivalent and at least two years of customer service experience, preferably in menswear. The ideal candidate has strong communication and selling skills, attention to detail, a passion for menswear, and familiarity with Microsoft Office, the internet, and social media.

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Communication · Preferred
• Product Knowledge · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Menswear Styling
• Customer Service
• Sales
• Communication
• Garment Fitting
• Alteration Marking
• Made-to-Measure
• Taking Measurements
• Product Knowledge
• Customer Needs Assessment
• Order Processing
• Payment Transactions
• Visual Merchandising
• Attention to Detail
• Teamwork
• Microsoft Office

Job areas

• Retail
• Sales
• Customer Service & Support

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