Admin Support 9 - Food Services

Job summary

The role involves entering patient diet orders and preferences into the Food Service Suite software while ensuring accuracy and compliance with therapeutic diets. Additionally, the incumbent assists with meal tray assembly, inventory management, and provides administrative support to the food services department.

Job details

Position Details Job Number: JR02106 Department: Patient Food Services Administration Charlton This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown) Job Type: Temporary (Fixed Term), Part time Contract Duration: (If applicable) 4 months Number of Positions: 1 Union: CUPE Local 786 Hourly Rate (Min / Max): $30.11 - $32.72 Schedule Work Days: Holidays, Monday to Sunday, Weekends Time of Day: Afternoons, Days Shift: Hours - 5, Hours - 7.5, Various Rotating Shift Start: (If applicable) AM 06:30, AM 07:00, AM 07:30, PM 12:30 Reason for Posting: Application Dates Opening Date: 2026-09-29 Closing Date: 2026-10-06 Job Description Qualifications: • Post-secondary diploma/certificate in office administration or equivalent combination of education and experience • Minimum one year experience in a hospital diet office or hospital food services mandatory • Experience with CBORD Food Service Suite required • Ontario Hospital Association’s Food Management Certificate is an asset • Basic skill level is required for MS Word Excel and typing • Clerical testing may be required as part of the selection process • Demonstrated knowledge of therapeutic diets common hospital diet restrictions food allergies etc • Excellent organizational communication and interpersonal skills required • Must be able to handle multiple tasks and frequent interruptions • Must be able to set own priorities and work with minimal supervision • Good work performance and a good attendance record are essential Responsibilities: • Enters STAR diet orders allergies and food preferences into Food Service Suite software in a timely and accurate manner • Checks for accuracy and diet compliance of mealtrays during beltline assembly (requires standing in a refrigerated meal assembly area) • Adjusts meal trays in a refrigerated storage area. Requires pushing and pulling carts. • Checks inventory in refrigerator and freezer areas • Confers with Registered Dietitians and/or Dietetic Assistants regarding diet changes substitutions and conflicting orders. Works closely with Food Service Supervisors and Food Service Helpers to ensure accurate and timely delivery of meals and nutritional supplies. • Responds to and follows up with telephone calls and computer messages regarding patient menus diet changes tray assembly and delivery. • Prints and collates patient menus and tray tickets for Charlton and West 5th campuses • Prints production tallies meal service notes diet order screening diet change and other reports for Charlton and West 5th campuses • Other printing functions as required for department • Obtain food preferences and/or menus from patients and enters data in Food Service Suite • Maintains statistics for inpatient and outpatient meal/bulk supplies using Excel spreadsheet. Ensures department office and paper supplies are ordered in timely manner. Checks purchasing invoices as per department guidelines. • Provides support throughout the department as required. • Other duties as assigned St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process (recruit@stjoes.ca).

What you’ll do

The role involves entering patient diet orders and preferences into the Food Service Suite software while ensuring accuracy and compliance with therapeutic diets. Additionally, the incumbent assists with meal tray assembly, inventory management, and provides administrative support to the food services department.

Requirements

Candidates must possess a post-secondary diploma or certificate in office administration and at least one year of experience in a hospital diet office or food services. Proficiency in MS Word, Excel, and experience with CBORD Food Service Suite are mandatory requirements.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Office Administration · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Office administration
• Hospital diet office
• Food services
• CBORD Food Service Suite
• MS Word
• Excel
• Typing
• Therapeutic diets
• Diet restrictions
• Food allergies
• Organizational skills
• Communication skills
• Interpersonal skills
• Data entry
• Inventory management
• Customer service
• Office Administration
• Hospital Experience
• Microsoft Word
• Management
• Clerical Works
• Food Services
• Interpersonal Communications
• Invoicing
• Organizational Communications
• Purchasing
• Statistics

Job areas

• Healthcare
• Administrative
• Food & Beverage
• Food Service Manager
• Busser / Banquet Worker / Cafeteria Attendant
• Food Service Counter Attendants
• Dining Room and Cafeteria Attendants and Bartender Helpers

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