Retail Shift Supervisor - Convenience

Job summary

The Retail Shift Supervisor is responsible for maintaining store operations, providing exemplary customer service, and managing daily tasks to achieve sales budgets. They also supervise volunteers, handle cash balancing, and assist with inventory management and store merchandising.

Job details

Position Details Job Number: JR02089 Department: SJH Retail Services Convenience Store Job Type: Temporary (Fixed Term), Part time Work Environment: In-Person Contract Duration: (If applicable) 15 months Number of Positions: 1 Hourly Rate (Min / Max): $17.95 - $17.95 Schedule Work Days: , Monday to Sunday Time of Day: Afternoons, Days, Evenings Shift: Hours - 4, Hours - 5, Hours - 6, Hours - 6.5, Hours - 7.5, Various Rotating Shift Start: (If applicable) Reason for Posting: Posting is for a role with an existing vacancy Application Dates Opening Date: 2026-10-06 Closing Date: 2026-10-13 Job Description POSITION SUMMARY The Retail Shift Supervisor reports directly to the Retail Site Manager and is responsible for maintaining store operations performing daily functions/tasks and provide exemplary customer service in order to achieve sales budgets and maximize profit. QUALIFICATIONS • Minimum grade 12 education • 1-3 years’ experience in retail sales and customer service • Excellent sales point of sale and cash balancing skills • Ability to prioritize tasks and take initiative • Proven display and merchandising skills • Excellent problem solving skills • Team oriented RESPONSIBILITIES Some of the responsibilities include: • Provide exemplary customer service • Provide accurate and efficient service at cash and comply with procedures for daily balancing of the Point of Sale System • Restocking in order to drive sale ensure prices are correct and signage is appropriate and in good condition • Participate in planning and executing of store set-up assists with preparation and count of the yearend inventory • Supervise and guide volunteers assign tasks and distribute their daily work • All other duties as assigned St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process (recruit@stjoes.ca).

What you’ll do

The Retail Shift Supervisor is responsible for maintaining store operations, providing exemplary customer service, and managing daily tasks to achieve sales budgets. They also supervise volunteers, handle cash balancing, and assist with inventory management and store merchandising.

Requirements

Candidates must have a minimum grade 12 education and 1-3 years of experience in retail sales and customer service. Proficiency in point of sale systems, cash balancing, and the ability to prioritize tasks are essential requirements for this role.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Inventory management · Preferred
• Supervision · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail sales
• Customer service
• Point of sale
• Cash balancing
• Merchandising
• Problem solving
• Teamwork
• Inventory management
• Task prioritization
• Supervision
• Retail Operations
• Planning
• Customer Service
• Sales
• Problem Solving
• Point Of Sale
• Proactivity
• Retail Sales
• Team Oriented
• Balancing (Ledger/Billing)
• Prioritization

Job areas

• Retail
• Customer Service & Support
• Management & Leadership
• Retail Shift Supervisor
• Retail Store Shift Supervisor
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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