Security Guard

Job summary

Maintain a safe environment for patients, staff, and visitors through crisis intervention, patrols, alarm monitoring, emergency response, investigations, and report writing. Support clinical teams with potentially aggressive patients, assist Human Resources with employee-related needs, and collaborate with security and switchboard dispatchers.

Job details

Posting Dates: October 19, 2026 to October 25, 2026 At STEGH, we are committed to providing exceptional patient care and improving the health of our community. Our Hospital is a dynamic environment where teamwork and compassion are at the forefront of everything we do. WHAT YOU WILL BE DOING: The Security Guard is an integral part of the Security team. This role provides a safe environment for our patients, staff, and visitors. This is accomplished through Crisis Intervention, preventative patrols, alarm monitoring, emergency response, investigation, and report writing. The Security Guard will assist clinical teams with potentially aggressive patients to reduce the harm to patient, self and others. This role will also assist Human Resources for employee-related needs, ensuring compliance with legislative requirements, policies and departmental standard operating procedures. The successful candidate supports and collaborates with security/switchboard dispatchers as required. WHAT YOU MUST HAVE: * Valid Security Guard license with the Ontario Ministry of Community Safety and Correctional Services required. * Post-Secondary diploma from a recognized educational facility in Law and Security, Police Foundations or Law Enforcement or Protection, Security and Investigation in the Province of Ontario * BLS Certification required * Knowledge of local, provincial, and federal legislation pertinent to Security Operations including the Mental Health Act * Knowledge of the Fire Code and use of fire extinguishers and firefighting equipment * Demonstrated non-violent Crisis Intervention skills and verbal de-escalation skills * Ability to react to and coordinate response to a variety of stressful and crisis situations * Proven problem solving and decision-making skills in emergent and critical situations * Ability to recognize and respond quickly to situations that are an obvious significant safety risk * Demonstrated ability to provide excellent customer service and public relations skills, communication skills both oral and written, interpersonal and conflict resolution skills with the ability to interact with others in a respectful manner * Advanced investigation skills and detailed report writing skills * Demonstrated knowledge and commitment to patient and staff safety * Ability to adapt and work within a constantly changing environment and within a multi-disciplinary team * Demonstrated working knowledge of computer software (Microsoft Office Suite) * Ability to meet the physical demands of essential duties of the position * Demonstrated commitment to ongoing/continuous professional development * Excellent attendance record in alignment with STEGH’s attendance policy * Acceptable performance record in alignment with STEGH’s mission, vision, values and code of conduct WHAT WE PREFER YOU TO HAVE: * Minimum of two (2) years’ security experience in a healthcare setting preferred * Security experience in a mental health care setting preferred HOURS: Must be able to meet the availability and non-availability requirements as outlined in the OPSEU Service Collective Agreement. WHAT’S IN IT FOR YOU? * Health Care of Ontario Pension Plan (HOOPP) * Full Time Status: Paid vacation and a comprehensive benefits plan * Part Time Status: Percentage of earnings in lieu of vacation/benefits * Training and development opportunities * Access to our Health and Wellness 360 Program including an onsite social worker * Yoga, stretching, mindfulness sessions and much more! * Access to a walking track, exercise circuits and the hospital gym * An opportunity to contribute to a compassionate, diverse and talented workplace * Be a part of a team environment where ideas for continuous improvement are encouraged and heard Ready to Join the Team? Apply today! *This posting is to fill an existing vacancy within the organization.

What you’ll do

Maintain a safe environment for patients, staff, and visitors through crisis intervention, patrols, alarm monitoring, emergency response, investigations, and report writing. Support clinical teams with potentially aggressive patients, assist Human Resources with employee-related needs, and collaborate with security and switchboard dispatchers.

Requirements

Applicants must hold a valid Ontario Security Guard license, a relevant post-secondary diploma in law, security, or law enforcement, and BLS certification. They need crisis intervention and de-escalation abilities, knowledge of relevant legislation and fire safety, strong communication and investigation skills, and the ability to respond to emergencies; healthcare security experience is preferred.

Benefits

• Health Care of Ontario Pension Plan (HOOPP)
• Paid Vacation
• Comprehensive Benefits Plan
• Training and Development Opportunities
• Health and Wellness Program
• Onsite Social Worker
• Yoga, Stretching, and Mindfulness Sessions
• Access to Walking Track, Exercise Circuits, and Hospital Gym

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• crisis intervention · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• Microsoft Office · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Crisis Intervention
• Verbal De-escalation
• Emergency Response
• Preventative Patrols
• Alarm Monitoring
• Investigation
• Report Writing
• Problem Solving
• Decision-Making
• Conflict Resolution
• Customer Service
• Oral and Written Communication
• Knowledge of Security Legislation
• Fire Safety
• Microsoft Office
• Teamwork
• Physical Security Operations
• Security Guard License
• De-escalation Techniques
• Compassion
• Basic Life Support (BLS) Certification
• Mental Health
• Decision Making
• Communication
• Public Relations
• Continuous Improvement Process
• Training And Development
• Firefighting
• Standard Operating Procedure
• Law Enforcement
• Legislation
• Yoga
• Mental Health Act

Job areas

• Security & Safety
• Healthcare
• Security Guard
• Security Officer (General)
• Security Guards

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